Collections Administrator II

Pediatrix
life insurance, vision insurance, flexible benefit account, parental leave, long term disability, 401(k)
United States, Texas, Austin
Jan 05, 2026
Requisition ID: 2024-45869 Location: US-TX-Austin Position Type: Full Time HR Rep / Recruiter: Marcia Harrison Contact: marcia.harrison@pediatrix.com Responsibilities Responds to inquiries, questions, and concerns from patients regarding the status of claims in a clear, concise, and courteous manner. Conducts follow-up and submits reimbursement appeals for unpaid and/or inappropriately paid claims; ensures appropriate documentation of billing, follow-up, collection, and appeal efforts are recorded on accounts. Identifies, researches, and ensures timely processing of billing errors and corrections as they relate to claims; actively participates in problem identification and resolution and coordinates resolutions between appropriate parties. Qualifications Associate's degree (A. A.) or equivalent from an accredited college, university or technical school; or three to five years related experience and/or training; or equivalent combination of education and experience. Previous high-volume collections experience with HMO's, PPO's, Worker' Comp, Medicare and Medicaid strongly preferred Working knowledge of CPT and ICD-10 codes Previous experience and demonstrated ability to thrive in a production-driven environment Excellent time management & multi-tasking skills Proficiency with Microsoft Outlook suite of products; demonstrated aptitude for learning new software programs Superior verbal and written communication skills Benefits and Compensation Benefits for Full Time employees and qualified dependents: Medical, Dental, Vision Insurance Progyny Fertility Benefits Teladoc Health and Second Opinion Services 401(K) Thrift Program & Sharing Plan** Employee Stock Purchase Plan (ESPP) - 15% discount* Basic Employee; Spouse; Child Life Insurance Accidental Death and Dismemberment (AD&D) Employee Optional Life and AD&D Short & Long Term Disability Pre-Tax Health Savings Accounts (HSA) Employee and Dependent Flexible Spending Account (FSA) Family Medical Leave Act (FMLA) Parental Leave Benefit Sick Pay Bank Employee Assistance Program (EAP) Group Aflac Policies Identity Theft Protection Employee Charitable Fund Care.com Continuing Education Assistance Various Discount Programs Part Time Regular employee classifications also receive this benefit Available to part-time regular and part-time casual employees aged 21 and over About Us* Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. The group's high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives. Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: www.pediatrix.com/careers. Pediatrix is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. #NCL #CL Please see job description PI253695205