ECM Lead Care Manager - Venice

Venice Family Clinic is a leader in providing comprehensive, high-quality health care to people in need regardless of their income, insurance or immigration status. The organization has more than 500 staff who serve 45,000 people with compassion, dignity and respect across an area that spans from the Santa Monica Mountains through the South Bay. We have a network of clinics, Early Head Start centers and mobile clinics plus an expansive street medicine program to reach people experiencing homelessness. Read more about us at venicefamilyclinic.org

Make a difference in the communities we serve as an ECM Lead Care Manager at our Venice Family Clinic. With guidance and direction from our Director of Enhanced Care Management (ECM), the ECM Lead Care Manager will provide high quality case management to eligible patients with complex medical and social needs. In this vital role, the individual will perform outreach and engagement, conduct a comprehensive assessment with each client, develop an individualized care plan for each client, and provide appropriate information regarding referrals and ensuring linkage.

Diversity, Equity, and Inclusion are core values of the Venice Family Clinic. We believe the professional and clinical environments are enhanced when diverse groups of people with diverse ideas come together.

Note, the incumbent may be required to work at our other Venice Family Clinic locations within Los Angeles County if needed.

Salary range: $30.53 - $40.30 Hourly

Required:

• Bachelor's degree in social work from an approved program and 1 year of relevant experience OR equivalent combination of education and experience.
• Knowledge of community resources, health education methods, advocacy, harm reduction and general clinical knowledge.
• Ability to create and maintain boundaries with clients, and ability to discuss sensitive matters in a non-judgmental manner.
• Ability to complete required program documentation, and follow through on assignments.
• Ability to prioritize, and skill in managing multiple deadlines and demands.
• Ability to work independently and as part of a group, and ability to work effectively with people of diverse cultural and educational backgrounds.
• Ability to travel as needed; current CA driver's license, own transportation, and auto insurance.

Preferred: Oral and Written Bilingual language skills in English and Spanish