Medical Support Staff
Optum | |
United States, Massachusetts, Andover | |
Dec 22, 2024 | |
Family Counseling Associates, part of the Optum family of businesses, is seeking a Medical Support Staff to join our team in Andover, MA. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Behavioral Care Team, you'll be an integral part of our vision to make healthcare better for everyone Explore opportunities at Optum Behavioral Care. We're revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be - helping patients access and navigate care anytime and anywhere. We're connecting care to create a seamless health journey for patients across care settings. Join our team, it's your chance to improve the lives of millions while Caring. Connecting. Growing together. General Role Description: Our Medical Support Staff performs various office and clinical duties to keep our healthcare practice running efficiently. They will work directly with psychiatry staff to maintain patient records, triage all calls to our psychiatry department, and record all patient requests for refills and concerns for physician review in our EHR systems. Our Medical Support Staff are also cross trained to assist the receptionist with other front desk duties such as checking patients in and out, collecting consent forms, and identifying patients. Position Highlights & Primary Responsibilities:
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:
Preferred Qualifications:
Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. |