EFT Associate

• Adheres to daily system processing schedules to ensure that ACH transactions are processed, posted and returned within proscribed time frames.
• Reviews the EF_Prenote report daily for death notifications and takes appropriate action.
• Responds to prenotes within required time frames.
• Processes Notices of Reclamation received from agencies within required time frames. Maintains reclamation records and prepares unrecoverable items for collection.
• Places ACH stop payments. Monitors forms for signatures and takes appropriate action.
• Sets up allotments and inputs quick starts on the next business day.
• Verifies Fed End of Day Settlement. Researches discrepancies. Assist in balancing the ACH in-process general ledger account and helps resolve outstanding ACH items in the Fed general ledger account.
• Performs third party file processing and approvals as required. Third party file approvals may require extended hours.
• Performs Cash Management daily ACH file processing and approvals as required.
• Processes wire transfer requests and maintains wire transfer agreements. Responsible for the wire transfer function at bank, including transfer and preparation of incoming, outgoing, and internal funds transfers, domestic and foreign, all within the bank's Funds Transfer Policy.
• Responds to inquiries from banking centers and other internal departments as needed, following prescribed customer service standards.
• Reviews and updates procedures, as necessary.
• Performs other duties as assigned.
• Completes all yearly compliance training and testing and complies with bank, federal, and state regulations. Adheres to departmental and bank-wide service standards.

Education and/or Experience

Requires a high school diploma, two-year college degree, one to two years of related experience or training or a combination of education and training.

Skills needed

• Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percentages and draw and interpret graphs.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Certifications, Licenses and/or registrations

ACH Certification (AAP) preferred or willingness to pursue ACH Certification with applicable course work.

Associate must be willing to obtain AAP certification within a timeframe of 3 years of becoming an EFT Associate or within a timeframe designated by management not to be shorter than 3 years.

Computer

Knowledge of the Microsoft Office Suite (PowerPoint, Excel, Word,)

Strong Excel skills required.

Work Environment and Physical Demands The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to sit; use hands to keyboard; and hear and speak. The associate is frequently required to stand, walk, stoop, reach, grasp or pull. The associate is occasionally required to lift, carry, kneel, crouch, and travel.