Global Discovery Program Mentor - International Programs

Tacoma Community College (TCC) is a public two-year institution that serves a diverse population of approximately 14,000 students. We embrace our identity as a community college and strongly encourage applications from candidates who recognize and honor the important role that equity, diversity, and inclusion brings to an educational community. Our stated mission is to create meaningful and relevant learning, inspire greater equity, and celebrate success in our lives and in our communities. We are recognized nationally as an, Achieving the Dream "leader college" and our faculty are engaged in innovative work to improve student retention and program completion. According to the Community College Survey of Student Engagement, TCC ranks high on measures of active learning and academic challenge, thanks to our creative and scholarly faculty. We seek to recruit and retain a workforce that:

• Reflects the diversity of our community.
• Values intellectual curiosity and innovative teaching.
• Is attracted by the campus mission promoting equitable access to educational opportunities.
• Cares about student success and collaborates on strategies to facilitate success for underrepresented populations.
• Welcomes difference and models respectful interaction with others.
• Engages effectively with the community both within and outside of TCC.

• Assist with airport pick up when group arrives and airport drop offs when the group departs.
• Assist with new student orientation and transitions.
• Mentor GDP students regarding cultural differences and adjustment.
• Lead weekly conversation practice, "Culture Hour", with GDP students.
• Plan and supervise on and off campus activities; which may include full day field trips.
• Liaise between GDP students and lead staff in the international department as issues or concerns arise.
• Assist GDP coordinator and lead staff with special projects, including a farewell ceremony at the conclusion of each cohort.
• Perform other duties as assigned.

Minimum Qualifications

• Must have completed at least 1 quarter at TCC and be currently enrolled for at least 10 credits.
  • International Students must maintain at least 12 credits to remain in status
• Minimum of 3.0 college level GPA upon hiring and must maintain 3.0 quarterly GPA as a mentor.
• Assessment at ENGL 95 or above (for non-native speakers).
• This is a 2 quarter commitment, must be able to serve the program for Spring and Summer quarter

• Experience living or studying in another country or a similar situation requiring significant cultural adjustments.
• Familiarity with Tacoma and the broader Puget Sound area for entertainment, recreation, and/or general life (like where to find Asian grocery stores, what areas to check out (and what to avoid, less common American routines like tipping, etc).

• Successful completion of a criminal history background check prior to employment.
• Commitment to be available for at least one complete cohort; current confirmed cohort will be Late March through Mid-August.
• Currently in good standing with TCC and immigration (if international student).

• Ethics and integrity.
• Excellent customer service skills; including building and maintaining internal/external customer satisfaction and the ability to problem solve and find information.
• Demonstrate a background in working effectively with a diverse population in a customer service environment.
• An appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace.
• An appreciation for the difference between peer mentoring and supervising or teaching.
• Polite telephone etiquette.
• Ability to work collaboratively with a team.
• Strong written, verbal and organizational skills.
• Must be available for evening and weekend hours.

Application Material & Procedures
Complete application packages must include the following.

1. Tacoma Community College online application.
2. Cover letter and Resume. In your cover letter describe which position you are interested in applying for and how your experience meets the qualifications for the position.
3. Optional: no more than 2 Letters of recommendation from TCC staff, faculty, or other teachers and supervisors are welcome, but not required.