Materials Manager, Oklahoma Children's Hospital

General Description:

The Manager, Materials is based in the local entity and this position supports and reports directly to the Director, Supply Chain. This position is accountable for the collaborative integration, implementation, and optimization of the OU Health Operations strategy at the entity level in close coordination with the Director, Supply Chain. This position is responsible for Supply Chain departmental logistics operations for the assigned entity, including implementing standardized system-developed supply chain strategic plans and policies, overseeing all local Supply Chain Operations functions (Distribution/Receiving/Materials Operations/Warehousing/Pars/Inventory), directing Supply Chain operations staff, managing local vendor relationships and serving as a Supply Chain champion and liaison to entity department directors/managers, other clinicians and physicians.

This position also is responsible for working with any and all key business and operational stakeholders within their specific entity as well as their peers within Supply Chain; participating in, leading, and partnering with others on OU Health Operations strategic integration efforts and programs; executing strategic plans around OU Health Operations initiatives; ensuring a compliant, effective, and streamlined operational Supply Chain experience at the entity for business and patient constituent groups; and assisting entity efforts for system contract implementation, conversion and compliance efforts through their respective entity.

Essential Responsibilities:

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

• Under the guidance of the Director, Supply Chain assist in the leading of entity level Supply Chain operations structure that is consistent and in alignment with the OU Health Supply Chain Operations vision and overall strategy which includes standardized facility-based receiving, storage, inventory management/control, point of use/low unit of measure, and distribution operations in all entities.
• Under the guidance of the Director, Supply Chain serves as a Supply Chain point of contact and liaison to entity department directors/managers, other clinicians and physicians, ensuring they are kept informed of OU Health Supply Chain contract and process improvement initiatives; champion and execute supply expense reduction efforts for the entity; provide active communication with entity leadership on new contracts and assists the entity leadership in bringing forward Supply Chain related needs and requirements to support their entity.
• Optimize use of Materials Management Information System and other Supply Chain automation tools that works to eliminate unnecessary work, simplify necessary work, centralize simplified work, and automate centralized work.
• Under the direction of the Director, Supply Chain and other Supply Chain leadership, works with OU Health system staff to implement system wide inventory strategy and improve supply chain performance through a reduction in obsolete inventory, improvements in inventory turns and improvement in inventory replenishment processes.
• Assists in the implementation of contract and efficiency related cost saving initiatives throughout the entity in a responsive manner, meeting established system wide savings, implementation and compliance goals.
• Support entity Supply Chain Operations using strong interpersonal and communication skills to overcome resistance to use of change methodologies; advise and consult with the Director, Supply Chain on how to perform tasks and create deliverables; support issue resolution and decision-making; and identify integration points with other projects.
• Optimize use of existing facilities and staffing to ensure appropriate product stocking levels and utilization.
• Carry out system-wide logistics policies and procedures at the entity level and ensure these standardized polices are consistently implemented.
• Develop entity policies and procedures as needed related to inventory requirements in conjunction with entity leadership and Emergency preparedness leaders to meet required on hand inventory minimums and to meet requirements to support local disasters.
• Work with Director, Supply Chain and other Supply Chain leadership to ensure appropriate delivery systems such as Low Unit of Measure (LUM), Just in Time (JIT), and/or point of use type systems are evaluated and wherever possible implemented in a standardized and consistent manner.
• Assist in the implementation of system wide collaborative systems and structures utilizing the distribution partner as the primary utility to improve inventory turns and reduce entity redundancies in supply logistic and warehouse operations.
• Under the direction of the Director, Supply Chain provides and directs site Supply Chain staff to ensure collaborative relationships with supported departments, physicians, and clinicians within the entity in order to achieve OU Health Supply Chain strategic goals and initiatives without compromising patient care.
• Utilize standardized system wide dashboard analytics to measure inventory levels, ensure proper inventory controls and other Supply Chain operations key measures of performance to ensure they are measured, monitored and goals are met.
• Under the direction of the Director, Supply Chain and other Supply Chain leadership, implement system wide standardized inventory control and cycle counting strategy to provide appropriate financial controls and management.
• Apply and enforce procurement separation of function practices in accordance with the Uniform Commercial Code (UCC) and accounting practices for establishing appropriate inventory management controls, utilizing Generally Accepted Accounting Principles (GAAP).
• Ensure entity compliance for Joint Commission Accreditation and other regulatory bodies for storage and delivery of supplies as well as recalled or suspended inventory products.
• Serve as a customer service advocate and ensures staff responds to all customer requests and requirements in a highly responsive and professional manner.
• Understand, communicate and implement standardized continuous process improvement strategies to include Six Sigma and Lean to all staff and also promotes the ongoing strategic vision and goals of OU Health at the entity so that consistent implementation is carried out.
• Under the direction of the Director, Supply Chain monitors annual Supply Chain budgets to meet system goals and objectives ensuring entity expenses are on target and within budget.
• Recruit, hire, and set performance expectations of direct reports. Perform evaluations, counseling, corrective action and trains staff according to system wide policies and procedures. Identify, coach and/or mentor top talent for leadership opportunities and succession management. Create a foundation that supports and develops team members allowing for growth and success.

General Responsibilities:

• Performs other duties as assigned

Minimum Qualifications:

Education: Bachelor's degree required. Technical or Business-related degree field preferred.

Experience: 3 to 5 years of progressive leadership experience required , including at least 1 or more years in supply chain management or supply chain project management role required. Prefer 4 or more years of experience in Supply Chain.

License(s)/Certification(s)/Registration(s) Required: None required. Certified Materials & Resource Professional (CMRP) through American Hospital Association preferred. Lean/Six Sigma or similar process improvement program is preferred.

Knowledge, Skills and Abilities:

Leadership

• Uses principles of effective leadership to motivate, lead, and inspire others. Strong leadership, facilitation, interpersonal, and communication skills with the ability to lead successful teams of individuals, motivate project participants, and communicate effectively at all levels across the system.
• Demonstrated business understanding and ability to balance people/ organizational decisions with business considerations
• Demonstrated ability to build and maintain strong, effective working relationships with a variety internal and external stakeholders.
• Effective verbal and written communication to a variety of stakeholders from executives to staff and strong interpersonal skills are required. Able to rapidly summarize information and present to others
• Strong leadership and facilitation skills with the ability to lead successful teams of individuals, motivate project participants, and communicate effectively at all levels across the system.
• Demonstrated business acumen. Must be a strategic thinker, self-motivated and have excellent problem solving and project management skills. Proven ability to solve complex problems effectively and manage multiple high priority deliverables.

Process, Quality and Service Improvement

• Strong attention to detail and outstanding analytical skills
• Demonstrated planning and project management skills
• Proven ability to anticipate and respond proactively in a dynamic environment
• Proven ability to establish and articulate strategic priorities and objectives
• Proven ability to organize multiple projects, schedules, demand and to meet shifting priorities.
• Demonstrated ability to study, understand, adapt and respond effectively to a constantly changing environment.
• Performs challenging tasks efficiently and effectively
• Anticipates problems and takes corrective action prior to completing the task
• Sets challenging objectives and works against self-defined standards of excellence to continually improve personal performance
• Anticipates and takes personal responsibility for customer satisfaction and service excellence
• Consistently goes out of the way to listen, understand, and support the needs of others in a sensitive manner

Human Resource/Personnel Management

• Demonstrates management skills and ability to work effectively to build relationships with colleagues, customers, and executive management through positive interaction
• Proven ability to foster prime vendor relationships that will drive toward a successful partnership.
• Listens with sensitivity and openness
• Actively seeks constructive feedback and remains open and receptive to it
• Anticipates the information needs of others
• Proven skills in communicating with technical staff, and customers
• Demonstrated ability to resolve conflicts through diplomatic facilitation, sound negotiation skills and consensus building techniques.

Information Management

• Must understand supply chain requirements in healthcare environments with multiple logistical concerns and issues.
• Must know the Purchasing software capabilities of the MMIS.
• This position must support standardized systems that can be carried out and maintained by site based leadership to be successful.
• Proficiency with the MS-Office suite of products, Outlook, and MMIS. Must know the Purchasing software capabilities of the MMIS.

Supply Chain

• Able to rapidly summarize information and present to others
• Demonstrated track record of developing and implementing successful and comprehensive supply chain programs.
• Experience in supply chain in a large hospital, multiple campus facility preferred.
• Experience using metrics to drive decisions and working with external vendors.
• Demonstrated working knowledge of multiple Supply Chain functional areas.
• Proven ability to foster prime vendor relationships that will drive toward a successful partnership.