Supervisor - Cage

Why Bally's:
Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally's also has rights to developable land in Las Vegas post the closure of the Tropicana.

Upon completion of the announced merger with The Queen Casino & Entertainment Inc. ("Queen"), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally's jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally's portfolio. Bally's will also become the successor of Queen's significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).

The Role:
As a Cage Supervisor, you will support all cage operations. In addition, you will ensure the team adheres to company and state policies and regulatory requirements.

Responsibilities:
* Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
* Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
* Ensure adherence to all policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals
* Monitor cage procedures to ensure compliance with the company's internal controls
* Closely supervise all cash flow and accompanying transactions into and out of the cage; ensure tight security is maintained in the cage
* Make direct contact, either by phone or face-to-face, with customers when taking credit applications
* Make direct contact with other casinos to obtain and document patron casino credit information
* Authorizes lines of credit
* Review mail-in markers payments, return check logs and return marker logs
* Maintain an accurate cash bank and balance money at the end of each shift; investigate all variances and report discrepancies to management as needed
* Investigate and resolve customer complaints
* Assist with the preparation of daily and weekly reports
* Monitor equipment and inventory supplies for cage operations
* Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program
* Assist with selecting, training, and developing team members through education, training, coaching, and corrective action
* Perform cage cashier duties as needed
* Perform other duties as assigned

Qualifications:
* Must be 21 years of age or older
* Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
* Must have a high school diploma or equivalent
* Must have at least one year of supervisory experience
* Must be able to handle large money transactions accurately and reconcile vault impressment
* Must have a working knowledge of all Microsoft Office suite products and must be able to learn other software programs easily
* Must have excellent interpersonal and communication skills
* Must have above-average math skills and pass a math assessment issued by the company
* Must pass a color vision assessment test issued by the company

What's in it for you:
* Competitive Salary with annual performance reviews
* Comprehensive health coverage plan that includes medical, dental, and vision
* 401(K)/ Company Match
* Access Perks and Childcare discounts
* Target Salary Range: $26/hr

Physical & Work Environment:
* Regularly required to see, talk, hear, walk, and stand
* Frequently required to use hands to handle, feel, and reach
* Occasionally required to sit or stoop
* Must occasionally lift and or move up to 30 pounds
* Requires visual acuity to perform close-up activities, peripheral oversight, and distinguish color

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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