Shift Manager - Security

Why Bally's:
Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally's also has rights to developable land in Las Vegas post the closure of the Tropicana.

Upon completion of the announced merger with The Queen Casino & Entertainment Inc. ("Queen"), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally's jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally's portfolio. Bally's will also become the successor of Queen's significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).

The Role:
As a Security Shift Manager, you will provide strategic direction and guidance to the Security function and activities to increase customer satisfaction and ensure internal controls and safety measures are effectively enforced. You will become the liaison with federal, state, and local law enforcement and emergency agencies. You will exercise good judgment in the review of circumstances and incidents to determine appropriate actions within the limits of policies, procedures, and protocol.

Responsibilities:
* Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
* Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
* Responsible for the overall security operations in the absence of the Director of Public Safety
* Establish, implement, and enforce policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals
* Select, train, and develop team members through education, training, coaching, and corrective action
* Review, investigate, and implement corrective plans on all incident, medical, and surveillance reports to ensure departmental compliance with internal controls, policies, and all applicable regulations
* In the absence of, or when directed by the Director of Public Safety, perform system administration to the Electronic Key Control System
* Perform duties and responsibilities associated with the IGB statewide voluntary Self-Exclusion Program as
* Assist in arrests or physically restraining a resistant individual as needed
* Support the overall integrity of gaming at the casino
* Perform other duties as assigned

Qualifications:
* Must be 21 years of age or older
* Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
* A high school diploma or equivalent with five years of law enforcement, security, or casino security-related experience is required
* A bachelor's degree with ten years of law enforcement or an equivalent role of casino security in like position is preferred
* Must have excellent verbal and written communication skills
* Must have the ability to interact with a variety of people
* Must have flexible availability with scheduling, including shifts and days off
* Must be able to adapt and thrive in a a fluid, high-stress, and fast-paced environment
* Must have outstanding organizational skills
* Must be able to manage multiple priorities simultaneously
* Requires strong analytical and problem-solving abilities

What's in it for you:
* Competitive Salary with annual performance reviews
* Comprehensive health coverage plan that includes medical, dental, and vision
* 401(K)/ Company Match
* Access Perks and Childcare discounts
* Target Salary Range: $60,000 - $65,000 per year

Physical Demands & Work Environment:
* Frequently required to walk, run, kneel, stretch, push, twist, bend, and lift
* Requires visual acuity to perform close-up activities and peripheral oversight
* Requires manual dexterity to operate a keyboard
* Must be able to read, speak, and correspond in the English language
* The work environment contains bright lights, loud noise, and stressful situations.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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