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Valet/Bell Attendant

Omni Hotels & Resorts
United States, Texas, San Antonio
Dec 31, 2024

Valet/Bell Attendant
Job Locations

US-TX-SAN ANTONIO


Requisition ID
2024-116895

# of Openings
1

Category (Portal Searching)
Valet



Location

Mokara Hotel and Spa

The Mokara Hotel & Spa, a relaxing retreat on San Antonio's world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one.

The Mokara Hotel & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match.



Job Description

To provide responsible care of luggage service, parking/return of vehicle, keys, and prompt, courteous service for all guests throughout the hotel stay. The Valet | Bellperson should ensure pleasurable accommodations and efficient handling of all guest needs.



Responsibilities

    Follow Moments of Service or Forbes standards during every interaction with guests
  • Assist guest with parking their motor vehicle which involves issuing a claim ticket, and parking that vehicle in a designated parking space. This includes the ability to operate all standard motor vehicles, safely and in very limited parking area
  • Retrieve guest's vehicles
  • Assist guests with luggage when necessary
  • Delivering of messages
  • Recommending different dining establishment, entertainment spots, and shopping centers
  • Employee would also be asked during peak times to assist as a bell person if needed


Qualifications

  • Previous customer service experience
  • Previous valet experience preferred
  • Excellent grooming and body language to represent the brand
  • Ability to work outdoors in all weather conditions
  • Ability to lift 50 lbs frequently and work on feet entire shift
  • Must be able to drive manual and automatic transmission
  • Must have a valid driver's license
  • Must have an excellent driving record (less than 2 moving violations in the last two years)
  • Must be at least 21 years of age
  • Must have alcohol training certification (TABC)

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

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