Records and Registration Specialist

Howard Community College

United States, Maryland, Baltimore

Dec 11, 2024

Position Details

Position Information

About Us	Howard Community College ( HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020. Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!
Position Title	Records and Registration Specialist
FLSA	Non-Exempt
FT/PT	Part Time
Hours Per Week	20-25 hours per week
Work Schedule	M-F
Position Salary Range
General Responsibilities	The Records, Registration & Veterans' Affairs Office at Howard Community College is seeking a Records and Registration Specialist to work part time, hourly in the office in Columbia, MD.
Work Performed	This position provides complete student registration services including but not limited to in-person registrations within RRVA and the Howard Hub, researching and resolving registration and billing problems, scanning of student records, answering phone and email inquiries, clerical tasks, and assisting students with online registration and other records functions. Interprets and communicates general college and Records, Registration, and Veterans' Affairs policies and procedures for the college community. Maintains privacy of student record information in compliance with the Family Educational Rights and Privacy Act [ FERPA]. Provides excellent customer service for all students, staff, faculty, and visitors.
Minimum Education Required
Minimum Number of Years Experience Required
Other Knowledge Required	Ability to prioritize and multi-task in an extremely fast-paced, busy office Customer service experience Excellent keyboarding skills and working knowledge of Microsoft Office Suite Attention to detail and ability to resolve routine problems with minimal supervision Ability to effectively communicate verbally and in writing Ability to maintain strict confidentiality and security of student records information in compliance with laws and HCC policies Ability to work in a team environment and a diverse campus community Preferred Qualifications Previous data entry experience Experience using a student information system, particularly Ellucian Colleague Experience using a document imaging system College coursework or previous experience working in higher education
Working Conditions
Division	Enrollment Services (Div)
Department	Records, Registration & Veterans Affairs

Posting Detail Information

Posting Number	NB186P
Number of Vacancies	2
Best Consideration Date	11/22/2024
Job Open Date	11/15/2024
Job Close Date
Open Until Filled	Yes
Applicant Instructions	*Pre-employment criminal background investigation is a condition of employment. HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits. Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full).
Quick Link for Internal Postings	https://howardcc.peopleadmin.com/postings/4345
EEO Statement	Howard Community College ( HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status. HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at 443-518-1100.