Financial Systems Support Analyst (Sage Intacct)

Built on a foundation of integrity, respect, and commitment, JPI stands out as one of the most active real estate developers and builders in the nation. For more than 35 years, JPI has designed and developed communities with best-in-class homes and amenities. JPI is committed to data-driven management and continuous improvement. Its team of experts utilizes data - including unparalleled market research, proven business processes, and proprietary models - to ensure that every decision is strategic, focused, and produces exceptional multifamily communities with the best risk-adjusted returns. More than just great communities, JPI is focused on leaving a lasting impact on the communities where we build and is continually committed to "Building What Matters." JPI operates as a subsidiary of Sumitomo Forestry, which is recognized as one of the largest home builders in the United States.

Essential Functions & Responsibilities

• Provide first level of support for JPI users of Sage Intacct - take responsibility for troubleshooting and problem-solving issues. Manage maintenance of Sage Intacct system. Coordinate vendor support where necessary. Document support requests using the company's ticketing software.

• Develop and maintain reports and dashboards to provide key business insights. Own Master Data Management in Sage Intacct. Collaborate with Workday system admin to reconcile Master Data between systems (pre/post implementation of integration).

• Solution, configure, test, implement and maintain enhancements leveraging subject matter expertise.

• Maintain detailed task management for optimization of process, configuration and reports in financial systems. Own status update for in-flight initiatives and enhancements. Conduct requirements gathering on new requests.

• Identify, document, and communicate risks encountered on in-flight initiatives and escalate to accounting leadership, technology leadership, or process owners, as applicable.

• Monitor compliance to and effectiveness of financial controls, and work with finance team leadership to continuously improve controls. Participate in financial audits, as necessary.

• Maintain detailed process documentation and workflows to ensure understanding of Sage Intacct configuration and data flows.

• Own and update change log, ensuring communications to impacted individuals to drive system governance.

• Train and coach new and existing employees on software systems and procedures. Identify internal knowledge gaps for self and analysts based on service ticket history. Create Q&A or knowledge articles for user self-service.

• Perform user audits for business systems. Maintain user accounts and permissions. Conduct regular reviews with stakeholders on system performance and health.

• Maintain and troubleshoot system integrations.

• Continuously interact with Sage Intacct Community and help lead the assessment of impact of new features/upgrades/updates, coordinate rollout, testing and user training.

• Take an active role in fostering a culture of continuous improvement that delivers scalable and repeatable business processes. Advocate for best practices. Work with stakeholders to establish system roadmap priorities for business functions.

• Manage multiple high-priority initiatives in a fast-paced support environment.

Non-Essential Functions & Responsibilities

• Special projects and other duties as assigned.

Education, Work Experience, & Physical Requirements

• Bachelor's degree in Information Technology, Accounting, or Finance required.

• 3-5 years' experience implementing or supporting Sage Intacct (with administration and configuration capabilities) required. Experience with Sage Construction Module required. Experience with Sage Inventory Module preferred.

• Exposure to real estate and construction project accounting practices preferred.

• Understanding of data flows and data warehousing.

• Experienced in solving problems and improving business processes in a systems environment.

• Experience in the management of technical people and support partners.

• Experience in stakeholder management, including the ability to manage challenging priorities.

• Strong interpersonal skills with demonstrated ability to relate to people at all levels of an organization.

• Adaptable to evolving business needs.

• Strong customer service orientation.

• Excellent oral and written communication skills.

• Working knowledge of Microsoft Office products.

• Strong attention to detail.

• Exceptional critical thinking and reasoning skills; Resourceful.

• Self-motivated, autonomous, collaborative; Show Initiative.

We are a People First culture, and seek team members who are hungry, humble, and people smart with an eye to continuous improvement. Our culture begins with people and our goal is to attract, retain, and grow the best talent in the industry. Through ongoing investment in the development of our people, we provide meaningful opportunities for professional success and fulfillment. Led by values and principle-based leadership, our team approaches every project with responsibility, accountability, and integrity.

• NMHC - #1 Fastest Growing Developer; #2 Fastest Growing Building; #8 Largest National Developer; # 11 Largest National Builder

• Real Page - Most active multifamily developer in DFW for the past 8 years

• Dallas Business Journal Best Places to Work - 2023

• Dallas Business Journal - Largest DFW Real Estate Developers - #11

JPI offers associates a comprehensive benefits package with competitive salaries and more including:

• Competitive Bonus Program

• 4 Weeks PTO for All New Associates (Pro-Rated by Hire Date)

• 11 Holidays and 8 Early Release Days

• Medical, Dental, Vision and Life Insurance

• 401(k) with Company Match (Up to 5% Match)

• Health Savings Account

• Flexible Spending Accounts (Dependent & Medical Reimbursement)

• Paid Parental Leave

• Paid Volunteer Time

• Tuition Assistance

• Phone Reimbursement

• Associate Referral Bonuses