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Telephone Operator

Northwell Health
$24.56 - $26.70 / hr
United States, New York, Bay Shore
Jan 13, 2025

Job Description Per Diem (On-Call)

Answers and routes calls received by the Hospitals main telephone, paging and/or doctors answering systems. Performs miscellaneous clerical and receptionist duties.

Job Responsibility




  • * Answers and routes calls received by the main telephone, paging and/or doctors answering service systems.
  • * Provides callers with general location and operations information for hospital, health centers, departments, etc.
  • * Monitors emergency alarms and dispatches appropriate response teams.
  • * Maintains appropriate logs and records.
  • * Handles emergency calls following appropriate procedures.
  • * Maintains doctors on-call coverage schedule.
  • Performs related duties, as required.


*ADA Essential Functions

Job Qualification




  • High School Diploma or equivalent, required.
  • Ability to work additional shifts, as needed.
  • Gracious manners, pleasant speaking voice, calm demeanor and the ability to work under stress, required.
  • Basic computer skills to look-up/retrieve information, required.
  • Based on department operating requirements, position may be required to be bi-lingual.


*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

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