Admin Coordinator

Job Details

Job Description

Under the direction of the Director of Operations provides advanced secretarial, administrative, clinical management support. Serves as the TCM and Teleneurology coordinator and interfaces among internal clinical departments and outside facilities. In this role, the incumbent will interface with senior level members of clinical departments including neurology, neurosurgery, case management and PCP offices , to assure consistency in patient care coordination, efficient scheduling of procedures and budget management. Importantly, the incumbent will lead service coordination between outpatient and primary care offices in order to ensure consistent high level performance as well as minimize the chance of readmission to the hospitial post discharge.

* Perform advanced administrative tasks including obtaining insurance authorizations, triaging calls, care coordination for TCM and scheduling forTCM and Teleneurology. . Respond to complex inquiries and assists stakeholders.
* Act as the primary source for patient communication regarding TCM and Teleneurolgy testing, appointment expectations and preparation, treatment plan of care communication.
* Coordinate with TCM and Teleneurology providers as needed based on care plan and patients needs.
* Obtain insurance authorizations for Advanced Imaging required for patient population
* Initiate and follow through on insurance approval process for admissions and arrange peer to peer communications.
* Follow up with patients after discharge by performing post discharge follow up phone calls.
* Maintain systems, procedures, and methods for record keeping and reporting.
* Assist in the preparation and coordination for meetings, interviews, committees, conferences and calendars including schedules, agendas and minutes.
* Prepare presentations, letters, reports, memoranda, and related materials.
* Demonstrate the ability to access, navigate and document in multiple software applications as necessary to perform essential responsibilities.
* Assist with preparation of financial and quality reports.
* Manage office maintenance and supplies and place orders for the department.
* Maintain the divisional calendar, directory, timekeeping, and schedules.
* Other duties and administrative support projects as required.
* Interact with co-workers, visitors, and other staff consistent with the iSCORE values of Jefferson.

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Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.