Quality Assurance Coordinator

Weichert
United States, New Jersey, Morris Plains
1625 New Jersey 10 (Show on map)
Dec 23, 2024
Weichert Corporate Housing is hiring a Quality Assurance Coordinator in Parsippany, NJ. This is a hybrid role requiring two office days. The Quality Assurance Coordinator is responsible for ensuring the integrity of Weichert Corporate Housing's data, policies, and procedures. The position also enters related data into the Company's corporate housing and reservation system. Job responsibilities include, but are not limited to, the following: * Reviews landlord/tenant leases and renewals for accuracy; makes necessary adjustments. * Coordinates all application fee payments and security deposits to properties on a daily basis. * Executes landlord/tenant lease documents and lease renewals as directed. * Verifies policy and procedure compliance for reservations and leases. * Manages flags (alerts) in Oscar for important reservation milestones. * Verifies profitability for reservations. * Verifies accuracy of Oscar data input for reservations, leases, and client billing. * Sets up proper tax codes and enters data into Oscar to ensure local tax compliance. * Documents quality assurance activity and important information in database notes. * Provides after-hours emergency customer service, as assigned. * Performs other duties as assigned. The ideal candidate will meet the following requirements: * Associate's or Bachelor's degree preferred. * Two (2) or more years of related data entry and/or quality assurance experience preferred * Previous experience with leases/legal documents preferred * Proficiency in Microsoft Office suite of products * Good oral and written communications skills * Ability to handle confidential material in a professional, highly ethical manner * Ability to multitask in a fast-paced environment * Strong attention to detail with excellent follow up skills * Strong customer service skills Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled