Senior IT Support Specialist

TEKsystems
$30.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, North Carolina, Greensboro
Dec 24, 2024
Top Skill Must Haves** Work ethic + Communication + Reliable Mac support (Required) Windows support (Required) O365 (Required) Strong troubleshooting Intune Suites (nice to have) Willing to learn and grow Leadership Description Our Client is looking for a Tier 3 technician to join their fast pace environment. They must have good work ethic, customer service, and executive support. On a day to day basis, this person will be handling level 2/3 tickets. Troubleshooting, Win 11 AND Mac support, O365, Intune Suite, Android and IOS devices. this person must have problem solving, leadership, and collaborations skills. - Significant experience in IT support at a L3, preferably as a Level 3 Technician. - Expertise in Windows/Mac OS, Android/iOS, and the Office 365 suite. - Proficiency with collaborative technologies, including Microsoft Teams and AV systems like Logitech, Neat and Crestron. - Administrative capabilities with Microsoft Endpoint Management solutions and a strong understanding of security best practices. Skills Windows 10, O365, Troubleshooting, Customer service, Hardware, communication and people skills, intune, azure, android, ios, O365 certification, audiovisual, junior engineer, zebra, printer support, software troubleshooting, hardware troubleshooting Additional Skills & Qualifications - Adaptability in a rapidly evolving technology environment. - Excellent customer service orientation, with a professional and approachable manner. - Strong leadership skills, capable of guiding teams and influencing positive outcomes. - Robust problem-solving skills with a proactive approach. - Effective communication and organizational abilities. Pay and Benefits The pay range for this position is $30.00 - $30.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Greensboro,NC. Application Deadline This position will be accepting applications until Dec 31, 2024. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.