New

Program Coordinator, Corporate Training and Executive Education

University of North Carolina Charlotte

$46,110 - $57,638

United States, North Carolina, Charlotte

Dec 24, 2024

Program Coordinator, Corporate Training and Executive Education

Please see Special Instructions for more details.

Please include at least two references, with one being a current or previous supervisor. Provide reference details such as names, titles, organizations, addresses, phone numbers, and email addresses. The search committee will only contact references after obtaining permission from the finalist.
A flexible work schedule and a hybrid teleworking rotation are available upon onboarding into this role.
For details on UNC Charlotte's benefits, visit: UNC Charlotte Benefits Information.
Finalists for this position will undergo a criminal background check.

Application Guidelines:

Ensure your application thoroughly outlines your knowledge, skills, abilities, experience, and education.
Avoid using "see resume" in the job duties section of the application.
If you answer supplemental questions at the end of the application, make sure your responses align with the information provided in the job duties section of your application.
While failure to answer supplemental questions will not disqualify your application, it may impact the review of your qualifications.

Submit both a resume and a cover letter with your application. These documents will be used to assess your written communication skills and to evaluate your qualifications, experience, and education.

Position Information

General Information

Vacancy Open to	All Candidates
Employment Type	Permanent - Full-time
If time-limited, note appointment end date
Hours per week	40
Months per year	12
Position Number	008261
NC Salary Grade Equivalency	GN07
Classification Title	University Program Associate
Working Title	Program Coordinator, Corporate Training and Executive Education
Salary Range	$46,110 - $57,638
Anticipate Hiring Range	$46,110 - $55,702
FLSA Status	Non Exempt
Division	Academic Affairs
Department	School of Professional Studies
Work Unit	SPS-Administration
Work Schedule	8:00 am - 5:00 pm; Monday - Friday. Work schedule may vary to accommodate the staffing needs of the Corporate Training and Executive Education operation. Schedule may vary to start as early as 7:00 am, and as late as 9:00 am. Flexibility is a must. Must have a car and be able to travel to meetings, and offsite corporate locations, as required. Office is located at the Dubois Center at UNC Charlotte Center City. A flexible Work Schedule and a Hybrid Teleworking rotation are available once on-boarded into this role.
Primary Purpose of Position	The position of Program Coordinator, Corporate Training and Executive Education will be responsible for coordinating the detailed administrative support and assisting with the management of corporate client relationships for effective and financially viable continuing education (non-credit) instructional programs. This position will assist the Director and Program Director of Executive Education and Corporate Training with the implementation of all program logistics, marketing, and registration from start to finish. Duties include (but are not limited to) communicating by phone, email and in-person about various program details; participating in planning meetings with staff, program materials, such as name tents, certificates, flipcharts, markers, textbooks, and handouts; managing on-site, offsite and online classroom needs, creating, distributing and following up on outstanding invoices, tracking program budget expenses, reserving training space, ordering catering, and assisting with a variety of logistical arrangements. The ideal candidate must be able to act independently and as a member of a team in a busy environment, must possess strong oral and written communication skills, be extremely detailed-oriented, highly organized, and be able to handle multiple priorities and meet overlapping deadlines. The team member will need to demonstrate proficient working knowledge of Microsoft Office Suite, Google Apps, Canva, DropBox, Canvas and Zoom, with the ability to learn new software applications. This position requires accountability as the employee is often required to be the first to arrive to ensure that the training space/classroom is set up and ready for the participants and instructors.
Minimum Education/Experience	Required Minimum Qualifications: Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. University Preferred Qualifications: Graduation from a four year college or university and two years of related experience; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Essential Job Duties	The position of Program Coordinator, Corporate Training and Executive Education will be responsible for coordinating the detailed administrative support and assisting with the management of corporate client relationships for effective and financially viable continuing education (non-credit) instructional programs. This position will assist the Director and Program Director of Executive Education and Corporate Training with the implementation of all program logistics, marketing, and registration from start to finish. Duties include (but are not limited to) communicating by phone, email and in-person about various program details; participating in planning meetings with staff, program materials, such as name tents, certificates, flip charts, markers, textbooks, and handouts; managing on-site, offsite and online classroom needs, creating, distributing and following up on outstanding invoices, tracking program budget expenses, reserving training space, ordering catering, and assisting with a variety of logistical arrangements. The ideal candidate must be able to act independently and as a member of a team in a busy environment, must possess strong oral and written communication skills, be extremely detailed-oriented, highly organized, and be able to handle multiple priorities and meet overlapping deadlines. The team member will need to demonstrate proficient working knowledge of Microsoft Office Suite, Google Apps, and Zoom, with the ability to learn new software applications. This position requires accountability as the employee is often required to be the first to arrive to ensure that the training space/classroom is set up and ready for the participants and instructors.
Other Work Responsibilities	This position will be responsible for traveling to local offsite corporate locations. Must be able to box up, carry and take course materials to corporate locations, prepare classroom set-up, and open up classes. Responsible for attending offsite events as requested by Corporate Training and Executive Education staff.
Departmental Preferred Experience, Skills, Training/Education	3-5 years in a customer service role, logistics planning and set-up. Strong organizational skill and attention to details Ability to analyze and evaluate daily and weekly course and classroom needs Demonstrated success in following through and completing routine tasks Strong verbal and written skills Ability to manage competing priorities Outstanding problem solving skills Proficient computer skills and demonstrated experience with Microsoft Suite, Zoom and Google Apps. Experience working in learning and development. Proven experience managing large scale events. Demonstrated proficiency in computer software including Word, PowerPoint, Excel and Google (Drive/Calendar/Email/Sheets/Docs). Experience with budget and or finance Excellent ability to problem solve, multi-task and communicate professionally with a wide variety of customers. Demonstrated experience in managing projects and executing a wide range of administrative tasks in a customer service-driven field. Working knowledge of purchase orders and ordering of supplies.
Necessary Licenses or Certifications
Work Location	The Dubois Center
Posting date	12/24/2024
Closing date	01/05/2025
Proposed Hire Date	01/20/2025
Contact Information
Special Notes to Applicants	Please include at least two references, with one being a current or previous supervisor. Provide reference details such as names, titles, organizations, addresses, phone numbers, and email addresses. The search committee will only contact references after obtaining permission from the finalist. A flexible work schedule and a hybrid teleworking rotation are available upon onboarding into this role. For details on UNC Charlotte's benefits, visit: UNC Charlotte Benefits Information. Finalists for this position will undergo a criminal background check. Application Guidelines: Ensure your application thoroughly outlines your knowledge, skills, abilities, experience, and education. Avoid using "see resume" in the job duties section of the application. If you answer supplemental questions at the end of the application, make sure your responses align with the information provided in the job duties section of your application. While failure to answer supplemental questions will not disqualify your application, it may impact the review of your qualifications. Submit both a resume and a cover letter with your application. These documents will be used to assess your written communication skills and to evaluate your qualifications, experience, and education.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

*
How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
Where did you learn about this posting?

(Open Ended Question)
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What technologies have you used in your past office support jobs? Which ones are you most comfortable with?

(Open Ended Question)
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Describe your experience providing customer service to a variety of stakeholders?

(Open Ended Question)

Applicant Documents

Required Documents

Resume / Curriculum Vitae
Cover Letter / Letter of Interest
Contact Information for References

Optional Documents