Community Home Care Liaison

What We Provide

• Referral bonus opportunities
• Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays
• Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life Disability
• Employer-matched retirement saving funds
• Personal and financial wellness programs
• Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
• Generous tuition reimbursement for qualifying degrees
• Opportunities for professional growth and career advancement
• Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities

What You Will Do

• Develops effective working relationships with the leadership and/or staff of key referral sources such as CBOs, the provider community, religious organizations and other appropriate channels to grow membership.
• Provides direct consumer education about Home Care and the Home Care enrollment process.
• Performs retention efforts developed by department leadership to reduce member turnover.
• Develops, plans and executes health fairs and presentations to key community organizations.
• Initiates projects with department leadership to generate leads, build brand awareness and enroll new members.
• Travels between numerous referral sources across all regions to promote Home Care Awareness and Personal Care
• Retains and strengthens relationships with vendors, consumers and customers, including payers and provider networks.
• Develops and implements strategies for relationship management and retention and identifies potential customers.
• Enrolls new patients to VNS Health Personal Care.
• Meets face-to-face and remotely with new and existing consumers in order to ensure patients understanding of the process and to assist with enrollment.
• Develops communication and prepares strategies to grow and diversify the relationship with potential Patients.
• Must be a self starter, able to work under minimal supervision
• Participates in special projects and performs other duties as assigned.

• Licenses and Certifications:
• Valid driver's license and access to a motor vehicle or ability to travel through the 5 boroughs preferred

Education:

• High School Diploma or GED Equivalent required
• Associate's Degree in Marketing, Business, Healthcare Administration or related discipline preferred

Work Experience:

• Minimum three years experience in similar role in the Home Care industry required
• Experience marketing to a culturally diverse target population required
• Excellent verbal and written communication skills, including the ability to speak in front of large groups required
• Strong organizational skills required
• Existing relationships with key potential referrers required
• Bi-lingual skills strongly preferred