Administrative Assistant - Spiritual Care, University of Oklahoma Medical Center

General Description: Under general direction, provides assistance to Chaplains and support to families. The Chaplain Assistant will aid the Staff Chaplains, Per-Diem Chaplains and Residents/Interns with some responsibilities that do not require clinical pastoral care.

Essential Responsibilities:

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

• The Chaplain Assistant is not a Chaplain and should refer all pastoral care issues to the appropriate on-call Chaplain.
• Assist chaplains by helping locate information (next-of-kin, etc.), when requested.
• Assist chaplains by return belongings to trauma patients, when requested. The Chaplain Assistant will not collect belongings in trauma rooms.
• Assist chaplains with releasing bodies from the morgue to the appropriate organization/agency.
• Assist department director and manager with preparing and maintaining statistical reports (Trauma Report, Advanced Directive Report, etc.), as directed.
• Works closely with Chaplains, funeral homes, and families when the death of a patient occurs.
• Assists the family members with decisions related to the disposition of the deceased patient's body by providing information on services provided by the Pastoral Care department and funeral homes.
• Monitors deceased bodies that come into and out of hospitals for outside autopsy.
• Responsible for communicating hospital policy regarding body removal with all funeral homes and mortuary services.
• Assists Chaplains with maintaining hospital death log.
• Assist Director and/or Manager with special projects at their direction.
• Provides phone coverage, mail delivery and reception duties for the department.
• Orders supplies for the department.
• Communicates patient care information to the appropriate Chaplain.

General Responsibilities:

• Performs other duties as assigned

Minimum Qualifications:

Education: None required.

Experience: 1 or more years of professional work experience required. Two (2) or more years of experience in a funeral home, religious/ministry setting, hospital or in similar environment preferred.

OR an equivalent combination of education and experience.

Licensure/Certifications/Registrations Required: None required.

Knowledge, Skills and Abilities:

• Knowledge of funeral customs of various religious, ethnic and fraternal groups.
• Knowledge of State of Oklahoma laws and processes related to deceased disposition.
• Ability to work effectively with family members during emotional crisis.
• Good computer skills.
• Excellent verbal and written communication skills.
• Excellent organizational skills.