Sr. Engineer, Product Care

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Roche is the world's #1 provider of diagnostics, offering unrivaled experience in developing and commercializing predictive tests that enable personalized treatment strategies for patients.

The Senior Engineer, Product Care (Sr. Engineer) is a pivotal role. In this position, the Sr. Engineer will help define the strategy, development and implementation of product improvements for the innovative ePlex System. This is an opportunity for you to leverage your solid engineering and biotechnology expertise to drive updates in design, production methods, and maintenance strategies, ensuring our diagnostic products continuously meet high standards of quality and reliability.

In this fast-paced role, you will lead cross-functional, multidisciplinary project teams to identify failure modes, analyze root causes, and implement robust solutions. Your strategic insights and ability to influence decisions will be crucial in prioritizing and making meaningful enhancements that positively impact product performance and customer satisfaction.

• You will work in a fast-paced, cross-functional, multidisciplinary project team environment.

• You will identify failure modes, analyze root causes, and implement methods and protocols to improve the quality and robustness of ePlex products.

• You will analyze and resolve complex engineering problems and enhance product quality, reliability, and manufacturability based on customer feedback.

• You will conduct thorough investigations, provide technical support, and manage detailed engineering documentation, ensuring compliance with standards (e.g., FDA, ISO).

• You will lead and manage cross-functional projects focused on product enhancement, collaborating with R&D, Quality Assurance, Manufacturing, and other departments.

• You will analyze data using statistical methods, summarize results, and present findings; drive troubleshooting, failure analysis, root cause investigation, and implement corrective actions.

This role is based on-site in Carlsbad, CA. (This is not a hybrid role.) This position may require occasional travel to customer sites and manufacturing facilities.

Relocation benefits are not available for this position.

Who You Are:

(Required)

• You have a BS in Engineering/Science with 6+ years of relevant work experience; or a MS Engineering/Science with 4+ years of relevant work experience or a PhD in Engineering/Science with 3+ years of relevant work experience.

• You have a proven track record of resolving complex engineering issues and improving product reliability

• You have strong knowledge of mechanical design principles.

• You have a proficiency in CAD software (e.g., SolidWorks, AutoCAD).

• You have experience with data analysis using JMP, Excel, and/or Spotfire or similar for data analysis is a plus.

• You have excellent problem-solving and analytical skills.

• You have strong communication and interpersonal skills

• You have an ability to work collaboratively in a cross-functional team environment.

Preferred:

• You have 5+ years of relevant industry experience preferably in a product care or post-market environment

• You have a proficiency with GD&T.

• You have experience with root cause analysis methods (e.g., FMEA, RCA).

• You have experience with metrology equipment, e.g., force gauge, CMM/OMM, contact angle measurement, thickness measurement, optical profilometry, microscope.

• You have a familiarity with Diagnostics and Microbiology

Work Environment:

The essential functions of the job are usually performed in an environmentally controlled facility where the noise level in the work environment is usually moderate. This position may involve a combination of office and biotechnology laboratory environments. The employee may be exposed to hazardous chemicals, blood borne pathogens and automated equipment. While performing the job duties, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is frequently required to stand and walk. The employee may sometimes be required to lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.

This position is based on-site in Carlsbad, CA.

Relocation benefits are not available for this posting.

The expected salary range for this position based in Carlsbad, CA is $96,000-$179,000. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance.

This position also qualifies for the benefits detailed at the link provided below.

Benefits.

#genmark2025

GenMark is now a proud member of the Roche Group, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. As a global leader in healthcare, Roche Diagnostics offers a broad portfolio of products, tools and services that help in the prevention, diagnosis and management of diseases like HPV, HIV, hepatitis and diabetes as well as other medical conditions, such as fertility and blood coagulation. With the addition of GenMark to the Roche Group, syndromic infectious disease diagnostics is now added to the long list of disease states and conditions that the Roche Group addresses. GenMark's ePlex true sample-to-answer system offers unique solutions to address the most significant challenges facing clinical laboratories, while supporting hospital systems to deliver patient-centered, value-based care. ePlex streamlines the diagnostic workflow from physician order entry to the final test report and is the true sample-to-answer solution designed to improve patient care, reduce costs, and increase lab efficiency. GenMark is headquartered in Carlsbad, California.

GenMark is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.