Financial Services Counselor

Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation's oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service.

Job Summary

Under general supervision, serves as student/parent counselor in the student financial services department; assesses aid eligibility for applicants; explains financing options, and policies and procedures.

Job Duties

• Advises and counsels students, parents, agencies, and University staff on all aspects of financial aid programs (federal, state, university, private): policies, procedures, practices, office services, and document completion; processes applications/documents related to aid programs; processes emergency loans.

• Conducts workshops on the financial aid process; assists in aid eligibility assessment, funds disbursement, and aid reconciliation procedures.

• Serves as liaison for office functions, programs, and services, internal and external to the University; attends high school nights and special events; manages incoming calls, e-mail messages, and follow-up procedures applicable to assigned student groups.

• Reviews and updates award notifications; coordinates special condition applications; problem-solves for aid applicants; coordinates enrollment management and development financial aid and scholarship activities with admission counselors.

• Performs other duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of all aspects of scholarship/financial aid and billing programs, policies,procedures, and practices

• Knowledge of federal, state, university, and private assistance programs and payment options

• Interpersonal/human relations/communication/listening skills

• Organizational/planning skills

• Writing and editing skills

• Counseling and financial aid eligibility assessment skills

• Ability to adapt to work environment changes and relate to diverse populations

• Ability to assess situations, prioritize needs and tasks, and to assist, counsel, and act accordingly

• Ability to interpret oral and written instructions

• Ability to establish and maintain effective, team-oriented, working relationships

• Ability to operate a personal computer and various software programs

Minimum Qualifications
Bachelor's degree required; supplemented with one (1) year of related work experience in a

financial aid office, with experience in counseling and aid assessment.

Applicants must include: 1) a cover letter; 2) a resume/curriculum vitae. You can upload these items on the third page "My experience" of the application.

About the Team

The New Student Team in the Office of Student Financial Services assists prospective and incoming students navigate their financial questions. We serve undergraduate and graduate students looking at pursuing degrees at Saint Louis University.

Compensation

$44,000 plus benefits including vacation and sick leave, health/dental/vision/life insurance, 403B retirement savings plan and match, tuition remission, employee assistance program and wellness program.

Function

Scheduled Weekly Hours:

Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non-merit factors. We welcome and encourage applications from minorities, women, protected veterans, and individuals with disabilities (including disabled veterans). If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at 314-977-5847.