Director, Branch Network - East

Work Location Type:Hybrid

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified company, we're looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Compensation

The anticipated base pay compensation range for this position is$132,400.00 to$220,700.00. This position is eligible for participation in our short-term incentive program in accordance with the terms of the applicable plan.

The range provided is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills. The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

The Director, Branch Network reports directly to VP, Branch Network. You will lead 16-20 team members in a complex region of branches to provide the best customer service, at the lowest cost, and with the best team member experience.To achieve this, Directors are expected to be in close collaboration with the Branch Leadership Team in setting strategy and driving progress, leveraging critical thinking, data driven problem-solving, and continuous improvement. Additionally, the role requires a strong focus on hiring the best talent within their teams who will lead, develop and empower team members across the network.This individual will need to reside within or near the assigned geography, Lake Forest area or further east. The hiring leader is open to remote candidates as long as they are located near a major airport.

• Be responsible for close collaboration and implementation of strategy within the Branch Network.
• Create a culture that values safety and enables continuous improvement.
• Lead branches in the improvement and standardization of core processes.
• Create accountability around important metrics related to people, service, operational excellence, and profitable growth.
• Oversee the Branch talent pipeline to ensure a bench of ready now leaders. Select, develop, and empower a diverse leadership team.
• Build partnerships across the enterprise and represent the branch value proposition to differentiate Grainger versus the competition. Main partners include HR, GTG, Finance, EH&S, Indirect Purchasing, Supplier Management, Supply Chain, Keepstock, and Sales.
• Represent the Branch Network on new customer engagements to ensure they make financial sense and implement flawlessly.
• Partner with Grainger's Real Estate and Finance teams to ensure utilization of Branch locations.
• Interact with the executive team to provide updates on the operation, important metrics, customer service, and growth.
• Balance cost with exceptional customer service.
• Improve the customer walk-in and pickup experience.
• Identify best practices both within and outside of Grainger. Develop operational changes.

• 7+ years of experience in a related field.
• Bachelor's degree required, MBA beneficial.
• 10+ years of leadership experience developing creative solutions within a complex customer and supply chain environment.
• A broad-based understanding of business processes and relationships.
• Understanding of the supply chain and the drivers that impact service and profitability (i.e. cycle times, quality, productivity, inventory, transportation costs, and product costs).
• Ability to communicate company direction and inspire others to take action necessary to accomplish complex and difficult objectives.
• Complex agreement negotiation skills, both internally and externally. Resource utilization to achieve outstanding results working with and through others.
• Understanding of the impact of decisions on team members, customers, and financial metrics.
• Team building expertise.
• Prioritization abilities in the face of shifting demands.
• Presentation skills.

With benefits starting day one, our programs provide choice and flexibility to meet team members' individual needs. Check out the highlights below and review all our benefits at GraingerTotalRewards.com.

• Medical, dental, vision, life, and pet insurance plans and 6 free sessions each year with a licensed therapist to support your emotional wellbeing
• Paid time off (PTO) and 6 company holidays per year
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no match required
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education and tools
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.