Product Specialist - Fluid Power

Product Specialist - Fluid Power

Location- Newington,CT,6111

Develop and utilize category specific technical expertise to enhance sales efforts and achieve financial objectives. Support Outside sales teams as a technical resource identifying value-added products tailored to specific customer requirements.

Primary Responsibilities:

• Display technical competence within a specified product category of Fluid Power
• Support the vendor relationship management alongside the Commercial Director
• Serve as a main technical resource for sales team and customer base
• Leverage industry knowledge and technical skills to continually improve product awareness

• Identify and promote tailored value-added product recommendations.
• Conduct onsite troubleshooting assessments and provide solution-based recommendations.
• Communicate relevant industry news, new product introductions, and industry direction expectations both internally and externally.
• Work with customers and vendors to understand emerging needs/requirements necessary to creating relevant product offerings.

• Provide and coordinate technical product training for sales team and customer base as necessary or requested.
• Interact with customers via in-person meetings and electronic media.
• Other duties, as assigned

Requirements:

• A technical college degree, plus a minimum of five (5) years' experience in the industrial automation environment or other combined relevant experience

• Proven expertise in the following primary product category of Automation: Fluid Power
• Proven exposure to a minimum of 2 or more of primary product categories of Fluid Power
• Possess the ability to lead, teach and/or mentor colleagues in specific area of product expertise
• Proven automation industry knowledge and product category differentiation
• Proven experience of primary product category overlap and understand impact to product crossover in system solutions
• Up to date on industry trends, direction, advancements, and/or regulations
• Proven technical and/or mechanical aptitude
• Proven experience in utilizing skills to solve customer problems and assist sales staff
• Powerful sense of urgency and accountability

• Proven customer relationship building skills
• Exceptional verbal, written, and presentation skills
• Must be proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams)
• Ability to understand written and oral English and be proficient with computer, email, spreadsheets and look up documents online
• A Strong "team attitude" with the ability to work productively in group settings with other associates, customers, and vendors
• A commitment to the concept of "doing it right the first time"
• Valid Driver's License
• Aptitude to read parts manuals, vendor catalogs, understand blueprints, and communicate technical information effectively
• Must be able to work in an industrial and manufacturing environment daily, as required
• Ability to work in environments that may include:




• Moving mechanical parts
• Fumes or airborne particles
• Chemicals and solvents
• Electrical equipment

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Requires ability to walk, climb, stand, carry materials, stoop, kneel, bend at waist.
• Maximum unassisted lift = 50 lbs. Average lift less than 50 lbs.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Adaptability - Ability to be flexible and adjust to changes in your work environment. You can respond quickly to changing ideas, responsibilities, expectations, trends, strategies and other processes. Being adaptable also means possessing soft skills like interpersonal, communication, creative thinking and problem-solving skills.
• Accuracy - Ability to detect errors in normal course of work by standard check or routine crosscheck. Errors resulting from inaccuracy would create minor confusion, delay or expense to correct the situation.
• Dependability - Follows instructions, responds to management direction; Keeps commitments.
• Initiative - Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.
• Problem Solving - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
• Planning/Organization - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans.
• Communication and Interpersonal Skills - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Demonstrates group presentation skills.
• Collaboration - Ability to work with others to achieve a common goal; Building and maintaining relationships through shared responsibility, respect, and empathy.