Cloud Solution Architect - Office 365/Exchange - CTJ - Top Secret
 Microsoft | |
 United States, D.C., Washington | |
 Jan 25, 2025 | |
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OverviewWe are looking to hire a Cloud Solution Architect - Office 365/Exchange to join Microsoft Federal. Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission. The Microsoft Federal organization was established to address the unique mission, legal/regulatory requirements, and procurement rules and processes of the United States Government (USG). Microsoft Federal is committed to ensuring its resources - including appropriately qualified, experienced, and certified personnel (with necessary security clearances or otherwise) are available as needed to meet USG evolving needs. To that end, Microsoft embraces, as a mission-critical philosophy, flexibility in the recruiting, hiring, and workforce assignment of Microsoft Federal personnel. Microsoft Federal personnel can expect to serve in various roles in the Microsoft Federal organization during the course of their career to meet evolving USG needs, regardless of segment - Civilian, Defense, or intelligence community. Do you have a passion for Cloud Services? Do you love to solve problems and help improve the quality of Microsoft's products? Are you customer-obsessed and do you have a growth mindset? If so, this is a great opportunity for you. Microsoft Federal is looking for a Cloud Solution Architect (CSA). In this role you will be working with customers and partners building, deploying, operating, and optimizing large complex enterprise environments. You will also be responsible for customer satisfaction, deployment, adoption, and support of enterprise Microsoft deployments.
ResponsibilitiesAs a CSA you will be a key technical resource for the customer, primarily focused on delivering proactive services such as education workshops, delivering assessments and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Premier Support to expedite incident resolution. The role can include a mixture of short and long-term customer engagements. Serving as a vital customer-facing technical resource, you will be responsible for providing a mixture of tailored proactive services and reactive assistance that span the planning, migration, and operations of Office 365; ultimately driving successful customer adoption and satisfaction.We are seeking a CSA who specializes in Office 365 (Exchange) or Microsoft Exchange On-Premises implementations who will partner with customer business decision makers and Information Technology (IT) teams to understand their business requirements and address these using Microsoft technologies. As a CSA you will be a key technical resource for the customer, primarily focused on delivering proactive services such as education workshops, delivering assessments and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Premier Support to expedite incident resolution.The role can include a mixture of short and long-term customer engagements. Travel: Travel is an integral part of this position. You should be willing to travel as is demanded by the needs of our customers and our business. This position may require travel to customer sites up to 25%-50% of the time. Overnight travel may also be required. OtherEmbody our culture and values | |