Temple University's Strategic Marketing and Communications Department is searching for an Executive Director of Enrollment Marketing!
Salary Grade: T29
A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant's education and experience, all relevant internal equity considerations, department budget, and funding source.
Learn more about the "T" salary structure: https://careers.temple.edu/sites/careers/files/documents/T_Salary_Structure.pdf
Become a part of the Temple family and you will have access to the following:
Hybrid Work Schedule
Full medical, dental, and vision coverage
Paid time off
11 Paid Holidays (including the day after Thanksgiving & winter break)
Tuition remission - eligible employees and their dependents can obtain a degree TUITION FREE
A generous retirement plan and so much more!
Position Summary
Temple University is seeking a visionary and results-driven Executive Director of Enrollment Marketing to join the central division of Strategic Marketing and Communications (SM+C). This role will play a pivotal part in advancing the University's strategic enrollment goals for undergraduate and graduate programs. Reporting to the Assistant Vice President of Strategy, Insights and Operations (AVP SIO) the Executive Director will collaborate closely with the Division of Undergraduate Enrollment Management, the Dean of the Graduate School, and partners across the schools and colleges and units to develop and execute innovative marketing strategies that drive student recruitment, retention, and engagement.
In addition, this role will oversee the University's advertising team, which collaborates with the external media buying agency of record and works with schools, colleges, and business units across the institution to plan and manage advertising campaigns. The Executive Director will ensure these efforts align with university objectives, maximize ROI, and reflect data-driven insights. Performs other job-related duties as assigned.
IMPORTANT NOTE: A cover letter is required for this submission.
Required Education and Experience
* Bachelor's degree in marketing, communications, management, or a related field.
* Must have at least 7 years of experience in enrollment marketing, marketing management, or advertising in higher education.
* An equivalent combination of education and experience may be considered.
Required Skills and Abilities
* Demonstrated commitment to diversity, equity, and inclusion in marketing practices.
* Proven leader and collaborator who works to unify teams across functions.
* Proficient in the Microsoft Office suite of products.
* Ability to manage multiple projects in a fast-paced environment while maintaining accuracy of work.
* Superior organizational skills - must be able to effectively prioritize and meet deadlines.
* Ability to quickly acclimate to different environments and openness to new processes and technologies.
* Self-directed with a solutions-oriented attitude; values and inspires a positive work environment.
* Ability to work within a continuous improvement environment; able to receive feedback with a positive attitude and a commitment to personal accountability.
* Strong interpersonal and problem-solving skills with the ability to work and collaborate with colleagues and campus partners.
* Brings diplomacy and collegiality to capably address challenges; willingness to tackle issues and collaboratively resolve them.
* Strong attention to detail and ability to utilize data and insights to determine decisions.
* Ability to work well under pressure.
* Demonstrated ability to effectively and collaboratively work as part of a cross-functional team.
* Ability to work independently and efficiently.
* Demonstrated excellent organizational time management skills.
* Aligns team strategy and deliverables with divisional objectives.
* Ability to handle confidential matters with discretion.
* Strong ability to monitor the work of others, mentor staff, and manage performance through regular feedback.
* Promotes a culture of high performance and continuous improvement.
* Expertise in digital marketing, including SEO, SEM, social media, email marketing, and analytics.
* Experience working with CRM platforms, marketing automation tools, and content management systems.
* Proven ability to develop and execute integrated marketing strategies that achieve measurable results.
* Proven experience in creating and measuring marketing strategies; the ability to translate marketing data and analytics to inform and optimize campaign strategy.
Preferred
* Master's Degree
* 5+ years of professional experience in higher education
Essential Functions
* Develop, implement, and evaluate a comprehensive enrollment marketing strategy for undergraduate and graduate recruitment efforts in collaboration with enrollment management, graduate school leadership, and academic units. * Oversee the advertising team responsible for managing relationships with the external media buying agency and internal university stakeholders to ensure effective campaign execution and ROI. * Lead the creation and deployment of multi-channel marketing campaigns, including digital advertising, email, social media, print collateral, and web content. * Provide data-driven insights and market analysis to inform campaign strategies and enhance prospective student engagement. * Partner with creative teams to produce compelling content, leveraging storytelling to highlight the value of a Temple University education. * Ensure consistency in messaging, tone, and branding across all enrollment marketing efforts. * Develop and implement strategies to generate qualified leads for programs through a mix of organic and paid marketing channels.
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Essential Functions continued... Collaborate closely with enrollment and admissions teams to ensure a seamless transition and effective nurturing of leads throughout the enrollment funnel. * Evaluate enrollment data and marketing performance to refine strategies, optimize tactics, and enhance lead conversion rates. * Manage and analyze campaign performance metrics, reporting on outcomes and ensuring alignment with recruitment and retention goals. * Champion the use of CRM and marketing automation tools (e.g., Slate) to personalize outreach and track prospective student journeys. * Foster a culture of collaboration and inclusivity within the enrollment marketing team and across the university. * Oversee ongoing relationships with marketing agencies and other vendors to ensure high-quality marketing products and services rendered in Temple's best interest. * As a member of the SMC leadership team, mentors staff and enables cross-disciplinary work. * Stay abreast of the latest technologies and best practices. Familiarity with media planning/buying, SEM/SEO strategies, CRM system(s), Marketing Automation technology (Salesforce), and Google Analytics. Progressive leadership roles in marketing, brand management, advertising, or related fields.
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Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.
Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.
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