Practice Administrator I, Ambulatory - Waltham (hybrid)

• Manages daily operational efficiency, throughput, and coverage for assigned clinical areas by organizing work and work methods to ensure efficient use of staff time and equipment.
• Collaborates with Human Resources, Department Administrator and physician/nurse leaders, and manages human resources effectively through efficient staffing, coaching and development of staff, and setting and maintaining high work standards. Delegate authority, responsibility and work appropriately among subordinates or subordinate work units.
• Prepares and monitors the department/program budgets together with physician/nurse leaders. Monitors operational and financial targets and variations in line with budget expectations.
• Collaborates with Hospital Compliance, physician and nurse leaders, to manage compliance with government regulations and third party payer requirements.
• Acts as administrative liaison between the department/program and hospital departments which may include, ISD, Facilities, Marketing, outside vendors and contractors. Serves as the principle liaison to any other hospital on joint matters and shared programs. Serves on hospital task forces and committees, as appropriate.
• Interacts routinely with the corresponding Program Chiefs, Hospital Department Administrators, Nursing leadership, respective Program physicians/referring physicians and their offices.
• Participates and/or provides administrative support to Chiefs and nurse leaders in the development and ongoing improvement of disease-specific clinical outcome metrics. Directs and develops staff to look at service delivery workflows and processes and identifies opportunities for improvement of these outcome metrics.
• Collaborates with Hospital personnel and Departmental faculty, to plan and implement the strategic vision for the clinical components of the department's mission.
• NOTE: This position description documents one of three Practice Administrator positions. While the principal duties are essentially similar for all three, they are distinguished by the complexity of the business operations, as evidenced by the volume and complexity of business, research size, the number and type of employees managed, and other scope factors, as detailed on the Practice Administrator Guidelines.

To qualify, you must have:

• Bachelor's degree in Business, Healthcare Administration or related field required.
• 3 years of experience including at least one year of supervisory or management experience required. Additional years of experience may substitute for a degree.
• Knowledge and skills necessary to solve complex problems in the areas of clinical/research operations, business planning, financial management, marketing, personnel and information systems management.
• Ability to effectively manage the employees within assigned unit/department and to influence and negotiate with peer level managers on issues and programs that impact assigned unit/department.
• Effectively dealing with conflicting views or issues and mediating fair and workable solutions.

Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

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