Technical Program Manager 3, Cloud and AI Engineering

MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build anywhere-on the edge, on premises, or across cloud providers. With offices worldwide and over 175,000 developers joining MongoDB every month, it's no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

The TechOps PMO is responsible for facilitating TechOps strategic priorities by enabling efficient delivery of technology solutions to meet stakeholder needs. We enable TechOps to be a collaborative, trusted partner, providing superior technology services to our company and enabling our internal systems to be a source of competitive advantage.

You've worked closely with engineering teams to build scalable systems leveraging cloud, containers and automation and understand how to integrate these capabilities to create business value. You have working knowledge of Generative AI technologies and have implemented AI tools, models and systems.

You are a passionate change agent who thrives in ambiguity and sees opportunity in the unknown. You naturally build strong business relationships and bring a diplomats toolkit to resolve decision stalemates and resolve conflict. Your programs deliver on-time, make measurable impact and the structure you create streamlines processes to empower organizational agility.

You operate and communicate comfortably directly with Engineers, Product Managers and Engineering Leadership to understand and deliver on organizational road maps. This role can be based out of New York City or remotely in the United States.

• Have practical experience with a minimum of 5 to 7 years working in an engineering organization as a program manager
• Balance long-term strategic goal and short term priorities, manage complex projects and routine tasks
• Excellent at communicating with a diverse technical resources and stakeholders across organizations
• Super organized and comfortable in managing multiple aspects related to projects and task-tracking
• Experienced with successfully implementing agile/Scrum best practices as well as Project and program management best practices (e.g. PMBOK) at the department scale with positive outcomes
• Inspired to identify and innovate in areas where automation can replace manual work
• Driven by an attuned sense of priority and urgency
• Advanced understanding of technical and engineering concepts, allowing them to drive discussions, articulate requirements required to ensure successful delivery
• Skilled in working with project and portfolio management tools (e.g. JIRA, Smartsheet, Asana, Monday.com, MS Project)
• Strong experience working with cross functional teams, empowering resources and managing stakeholder expectations, and driving program deliverables through to completion with a high degree of quality
• Interested in learning everything about MongoDB

• Design and improve the processes and tools that inform the daily life of engineers
• Act as the glue between Engineering and Product to prioritize the team's backlog and plan its release roadmap
• Facilitate communication with other MongoDB engineering teams to ensure that all roadmaps are aligned
• Recognize patterns in a sea of information and take action accordingly
• Identify risks to the team's releases, mitigating them where possible and communicating them where not possible
• Expand knowledge into new domains as called upon
• PMP certification strongly preferred
• Seasoned experience managing complex initiatives in software engineering leveraging Cloud, Containers, and SaaS integrations is required

• In 3 months you'll have fully ramped on TechOps PMO processes as well as all relevant CRM Tech and Sales initiatives
• In 6 months you'll have taken complete ownership of executing, driving, and leading those processes and supporting your delivery teams and business stakeholders
• In 12 months you'll have pioneered in recognizing areas for process improvement across multiple TechOps teams and the TechOps department as a whole

To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID:1263065694