Cloud Technician II

TEKsystems
$25.00 - $35.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Hawaii, Kahului
Mar 29, 2025
Aloha, one of Maui's managed service provider's is seeking a Jr. System Administrator to join their team! The following duties would include * Maintain business servers and network systems. * Patch management, user, file and print administration, documentation, upgrading, migrations, and troubleshooting. * Manage the coordination of projects and technologies between infrastructure design and server/application. The secondary function of the Sys Analyst will be to * Take support calls on the Support Desk when Network Support Technician staffing is insufficient to meet service level expectations. They will also serve as an escalation point for issues that cannot be resolved by Network Support Technicians. Qualifications * Associate's degree in IT or related field; Bachelor's degree preferred. * Minimum 3 years of experience performing technical support in an IT environment. * Must possess knowledge and experience in Microsoft Windows Server, RDS environments and one virtual hypervisor (VM, Hyper-V, XenServer) environment. * Must possess knowledge of Windows desktop operating systems, applications, networking, TCP/IP, computer desktop hardware, and local/network printing. * Equivalent amount of education, experience and/or training will be considered. Additional Skills & Qualifications * Typical day for a Tier II: o 60% Troubleshooting/Support- assign tickets, answer phones and help tickets, issues with users not being able to access emails, servers, answer customer questions about migrating applications or questions regarding their interest in 365, be able to explain those services, creating user accounts, on-boarding new customers, delete accounts, back up data, etc. o 40% Specific projects- For example, migrating to Azure AD, rolling out networking, AP, switches. Pay and Benefits The pay range for this position is $25.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Kahului,HI. Application Deadline This position is anticipated to close on Apr 12, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.