Peer Specialist Supervisor

Description

Job title

Peer Support Supervisor

Reports to

Site Supervisor

Position Summary

The position is responsible for upholding RHD values, adheres to the standards of DDAP, MH/OP, Magellan, Medicare, and any other funding or licensing bodies. The peer support supervisor oversees certified peer specialists in order to ensure that services are being provided according to state, county, and program specific regulations, guidelines, and policies. The peer support supervisor assures that the delivery of peer support services are robust and recovery and resiliency oriented. The peer support supervisor assesses the quality of services being delivered and develop change strategies as needed.

Essential Duties and Functions

• Ensure that all practices align with CBH standards.
• Supervising all new CPSs, including new hire paperwork and training.
• Engaging with, managing, screening and tracking all referrals on the team.
• Provide quality assurance through auditing of charts including monitoring Recovery Plans, Consents and releases of information, Progress Notes, etc.
• Approving and processing all progress notes in Avatar by providing careful review of service delivery and billing accuracy.
• Utilizing various reports to reflect and monitor any necessary information and measure program outcomes, such as tracking services provided to participants, open cases, termination of cases, productivity, and compliance.
• Coordinating clinical aspects of team supervision and consultation and provide individual supervision.
• Coordinating continuing education trainings for employees.
• Participating and engaging in leadership and clinical meetings to ensure coordination of care between CPSs, therapists, psychiatrists and recovery coaches.
• Developing and implementing peer social groups with participants.
• Managing billing and vehicle use.
• Maintain employee productivity and engagement through individual, group, and field supervision.
• Model engagement skills and foster positive relationships.
• Attend county meetings in order to stay current with current trends, opportunities, and barriers while positively representing RHD.
• Collaborate and coordinate with county representatives as well as other providers in order to promote RHD and maintain positive affiliations and linkages.
• Promote and ensure that career services practices and values are being delivered appropriately and consistently.
• Mentor all CPS staff in the areas of professionalism, crisis management, effective communication, and professional growth.
• Assist the agency with creating and maintaining a welcoming environment for both participants and employees.
• Attending any needed trainings in support of current or future programming.
• Facilitate staff and team meetings.
• Promote and facilitate continuing alignment of the program.
• Participate in marketing and positive community interactions as needed.

Requirements

Qualifications Qualifications include:

• Strong knowledge of recovery principles and peer support practices and values.
• A bachelor's degree in sociology, social work, psychology, counseling, education, gerontology, anthropology, history, criminal justice, or comparable experience 3 years mental health direct care experience, and two years of supervisory experience.
• CPS Supervisor Certification (to be completed within 6 months of hire).
• FBI, child abuse and Police background checks.

RHD employees working in programs within the City of Philadelphia are required to provide proof of Covid vaccination. If not fully vaccinated, they must receive at least one shot in a two -dose series or a single dose in a one-dose series before beginning in-person shifts. Final doses must be received within 8 weeks of hire.

Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.