New 
Customer Service Representative- ON SITE
 TEKsystems | |
$17.00 / hr
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life insurance, sick time, 401(k), retirement plan
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 United States, Pennsylvania, Harrisburg | |
 Apr 02, 2025 | |
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*TEKsystems* is hiring a large group of *Customer Service Representative's *to work *ON SITE *for a client based in the *Harrisburg, PA* area.
*These positions will offer the opportunity to learn and grow with a well-established organization. Also, the managers are* *well known for providing coaching and care to their employees.* This is a customer support role which will focus on healthcare entity customers. These positions are moderate call volume (40-50 calls per day), inbound calls in a scripted setting. *NO COLD CALLS.* *Job Description* * Handling phone calls in a blended (inbound and outbound) call center environment with healthcare entity customers to assist on self pay balances, secure payments, update insurance information, explain charges, and handle disputes. * Conduct reminder call campaigns collecting open healthcare balances * Responsible for understanding client operations, such as, patient payment options, offering and reviewing eligibility, providing instructions and locations for mail in or on site payments, etc. *Qualifications* * 6 months to 1 year of customer service or call center experience preferred- inbound phone call experience will qualify as well * Healthcare experience is encouraged but not required * Able to handle a fast-paced environment and able to multi-task *Hours* Monday- Friday- 8-5pm 1/2 lunch!- 40 hour work week *If interested, please apply to this posting with your most up to date resume and a recruiter will contact you as soon as possible. * *Pay and Benefits* The pay range for this position is $17.00 - $17.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in Harrisburg,PA. *Application Deadline* This position is anticipated to close on Apr 11, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |