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Medical Front Desk- Full Time 32 hrs./week - Days - Southfield

Henry Ford Health System
United States, Michigan, Southfield
Apr 02, 2025

Shift: Full Time 32 hrs./week. Days 7:00 AM - 4:00 PM No weekends.

GENERAL SUMMARY:

Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.

Responsibilities:



  • Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.
  • Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.
  • Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.
  • Provides general office and clerical support to assigned area.


EDUCATION/EXPERIENCE REQUIRED:



  • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.

    • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.


  • Excellent customer service skills and attention to detail.
  • Ability to verify patient insurance coverage and demographics, prepare patient rooms, provide pertinent information including patient education as directed.
  • Familiarity with medical office workflows preferred.
  • Ability to function collaboratively in a team setting.

Additional Information


  • Organization: Henry Ford Providence Hospitals
  • Shift: Day Job
  • Union Code: Not Applicable

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