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Onsite-Warranty Parts Return

YOH Services LLC
United States, Wisconsin, Milwaukee
Apr 03, 2025
Onsite-Warranty Parts Return

Category:

Retail & Consumer Products

Employment Type:

Contract

Reference:

BH-383961

Warranty Part Returns Analyst
needed for a contract
opportunity with Yoh's client located in Milwaukee WI.

Job Summary

The Warranty Part Returns Analyst role supports the HDMC warranty operations business processes related to warranty part returns. This position works closely with Warranty Operation Leads, Suppliers, internal HDMC teams and warranty adjudicators to research, analyze, resolve warranty claim issues and maintain reference documentation. This position will also assist in identifying opportunities for continuous improvement and assist in the development and implementation of special projects.

The Big Picture - Top Skills You Should Possess:

  • Previous mechanical experience is a plus ( Automotive or Motorcycle)
  • MUST be proficient in Microsoft Office/Excel.
  • Daily hours onsite will be approx. 8 am -4:30 pm with 30 min lunch
  • Pay Rate Range: $25 - $30.53/hr


What You'll Be Doing:
  • Follow all WPRT-established processes, including researching claims and reviewing warranty parts to validate the conditions against the clients policies.
  • Work with the Warranty Team, Technical Services, Dealer Services, suppliers and dealers to resolve claim issues.
  • Document serialized components in systems such as AS400 and SAP.
  • Ensure proper disposal or forward components to the pertinent requestors when needed.
  • Supports the Warranty Part Returns Teams extra activities, including but not limited to:
  • Joint Inspections with suppliers
  • Virtual Analysis of parts
  • Component Testing
  • Identify and inform the Warranty Part Returns Lead and/or appropriate stakeholders of warrantable trends found on warranty parts received from the field.
  • Manage the return shipping and dealer debiting process.
  • Handle logistics of materials in and out of the WPRT.


Opportunity is Calling, Apply Now!

Recruiter: Claudia Holley

Yoh makes finding and applying for jobs simple. Partner with Yoh to find the right opportunities across multiple industries in the US and UK. Find out more here!

Estimated Min Rate: $25.00
Estimated Max Rate: $30.53

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities

to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
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