New

Implementation Coordinator

TEKsystems
$30.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Pennsylvania, Pittsburgh
Apr 04, 2025
NOW HIRING IN PITTSBURGH, PA! **This position will be mostly remote, but you MUST come into the office for training and special events** Summary: Interact with internal staff, credit unions, and vendors to assist with the implementation and/or support of services such as ACH, Cash Services, Electronic Bill Payment (EBP), Remote Branch Capture, Mobile Banking, and Workplace Essentials. Job Duties: - Coordinate new implementations and/or modify existing credit union information for two or more of the following services: ACH, Cash Services, Electronic Bill Payment (EBP), Remote Branch Capture, Mobile Banking, and Workplace Essentials. - Maintain and follow procedures and start-up materials. Provide training as needed during and after implementation via telephone, webinar, or visit. Support credit unions for 60 days after implementation. - Coordinate any and all changes with credit unions and their vendors when a change in core, home banking vendor or merger impacts a product/service. - Create new and update existing agreement documents between MY CU Services and the credit union as needed. - Handle billing information for various services like electronic payments and mobile banking. - Keep Salesforce CRM updated with important notes and the status of implementations. - Assist Product Managers with sales support during visits, calls, and emails with credit unions. - Conduct training sessions about MY CU Services products and work with the Marketing department to support marketing efforts. - Provide support to other departments when needed, such as electronic funds transfer and item processing. Required Experience (No exceptions): - Payments background (i.e., Strong financial institution payments background including expertise in payment processing systems like RDC - Remote Deposit Capture, ACH, EFT, and Wire Transfers. - Implemented payment services (i.e. proficiency and expertise in implementing and managing payment systems, understanding payment systems and the flow of transactions.) Nice to have: AAP Accreditation (Accredited ACH Professional) certification offered by Nacha for professionals in the payments industry, particularly those specializing in the Automated Clearing House (ACH) network Pay and Benefits The pay range for this position is $30.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Pittsburgh,PA. Application Deadline This position is anticipated to close on Apr 17, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.