Sr. Quality Assurance Manager

This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing.

"DDN's A3I solutions are transforming the landscape of AI infrastructure." - IDC

"The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments" - Marc Hamilton, VP, Solutions Architecture & Engineering | NVIDIA

DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence.

Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management.

Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage.

We are looking for a proven Sr. Quality Assurance Manager who has demonstrated experience with enterprise level products. The role will interact daily with broad global team of Developers, Architects, Product Managers, DevOps Engineers, Technical Support as well as be part of the global testing team that is responsible for delivery of a strong and high-quality enterprise storage product.

Responsibilities for this role include but are not limited to:

Work with a global team of stakeholders to understand requirements and define the product release and Quality Engineering (QE) strategy, which includes all integration, functional, performance, stress and stability testing of a distributed system.
• Working alongside peers, work on the transformation from Quality Assurance toward Quality Engineering, including emphasis on test automation.
• Manage and lead a team of India and US based Test Engineers as part of the wider global team, including personal development, professional and technical growth of direct reports.
• Utilize collaboration skills to partner with developers, quality engineers, and product owners to execute against established test plans, strategies, and timelines.
• Review solution requirements from a quality assessment point of view and participate in feature test scoping coverage.
• Create detailed, comprehensive, and well-structured test plans. Estimate, prioritize, plan, and coordinate testing activities.
• Drive test scoping of new features with input from development, product management, and test engineering.
• Provide key measurements/metrics to quantify and benchmark QE effectiveness, adjusting processes for continuous improvement.
• Review identified use cases to ensure all functional and feature test requirements are captured during the design and development phase.
• Lead appropriate technical meetings/scrums and message progress/status/concerns.
• Identify gaps in testing coverage by working with technical support for customer found issues.

Qualifications:

• BS/MS/Ph.D in Computer Science, Computer Engineering, Statistics, Mathematics or equivalent degree/experience.
• 10+ years of experience in software quality validation for enterprise class products, ideally in large storage architectures or HPC distributed systems.
• At least 3 years of experience in the management of Quality Engineering test teams with a proven track record in testing modern software development
• Strong leadership and people management skills
• Experienced with working on customer found issues with support teams and engineering team to improve test coverage.
• Strong grasp and experience in SW test design, execution, automation, and metrics.
• Strong knowledge in software automation testing architectures and their implementations in CICD environment (preferably Jenkins and github action).
• Experienced with testing in a Docker container-based environment, using VMs/physical servers.
• Experience must include: good knowledge of Filesystems (knowledge of Lustre filesystem is a plus); High Availability & Failover concepts; understanding of InfiniBand and Ethernet in high-performance storage solutions; designing, developing, executing, and maintaining test cases and procedures; applying QA lifecycle methodologies for white box, black box, functional, combinatorial testing.
• Experience running Sprint iterations and implementing Agile scrum methodologies.
• Experience in Test automation using Robot Framework (will be a plus), python, shell scripting in Linux/UNIX computing environments.
• Understanding of network topology, including how servers and clients in a cluster are connected with each other and to the switches.
• Experience with Test management tools (i.e. JIRA, Zephyr).
• Knowledge and understanding of DevOps work and practices.

Join our dynamic and driven team, where engineering excellence is at the heart of everything we do. We seek individuals who love to challenge themselves and are fueled by curiosity. Here, you'll have the opportunity to work across various areas of the company, thanks to our flat organizational structure that encourages hands-on involvement and direct contributions to our mission. Leadership is earned by those who take initiative and consistently deliver outstanding results, both in their work ethic and deliverables, making strong prioritization skills essential. Additionally, we value strong communication skills in all our engineers and researchers, as they are crucial for the success of our teams and the company as a whole.

Interview Process: After submitting your application, one of our recruiters will review your resume. If your application passes this stage, you will be invited to a 30-minute interview during which a member of our team will ask some basic questions. If you clear the interview, you will enter the main process, which can consist of up to four interviews in total:

• Coding assessment: Often in a language of your choice.
• Systems design: Translate high-level requirements into a scalable, fault-tolerant service (depending on role).
• Real-time problem-solving: Demonstrate practical skills in a live problem-solving session.
• Meet and greet with the wider team.
• Our goal is to finish the main process in 2-3 weeks at most.

DataDirect Networks (DDN) is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.