Description
Crescent Hotels & Resorts is seeking an experienced and energetic Director of Sales & Marketing for the dual-branded AC & Element Hotel Norterra.
This Marriott multi-branded hotel is the combination of two powerful and distinct brands from the Marriott portfolio. The AC/Element Norterra Hotel by Marriott combines a 4-story, 182-room AC Hotel with a 95-room Element Hotel in the same building. Featuring superb access to more than 2.6 million square feet of walkable amenities, AC/Element Norterra Hotel is located on the northern edge of Phoenix within the Noterra's 500-acre mixed-use campus. We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are committed to providing you with:
- Excellent compensation package
- Operational incentive plan eligibility
- An exceptional benefit plan for eligible associates & your family members
- 401K matching program for eligible associates
- Discounts with our Crescent managed properties in North America for you & your family members
ESSENTIAL JOB FUNCTIONS:
- Develop, implement and maximize the business plan with effective strategies through direct sales, digital marketing and revenue management. Ensure effective internal and external communications with clients, potential customers, associates, and ownership.
- Direct the solicitation efforts of the sales and catering team while overseeing rate, date and space commitments for group, banquet and catering customers. The DOS is also responsible to maximize total and ancillary revenue.
- Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
- Ensure training programs are conducted regularly and Crescent standards of performance are met. Give guidance and counsel staff toward improvement. Ensure sales and catering team is proficient in working with brand channels, Cvent, Wedding websites and more.
- Compile and/or direct the preparation of reports pertaining to the operation of the hotel to include, but not limited to, the annual budget and business plan, monthly forecast, pace reports, action plans, production reports and weekly summaries.
- Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Make reasonable recommendations to improve potential from various markets. Participate in local organizations to develop business such as Chamber and CVB.
- Develop and conduct persuasive verbal sales presentations to prospective clients, to ownership and associates. Internally promote Crescent programs.
- Prospect, entertain and meet in person and virtually with customers and clients, some of which will require travel.
- Communicate both verbally and in writing to provide clear direction to the staff. Work with the digital and revenue team on promotions through third party channels.
- Initiate preparation of computerized annual budget and business plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions.
- Organize and/or attend scheduled sales department and related executive team meetings. Participate in associate recognition and key community activities.
- Perform any other job-related duties as assigned
REQUIRED SKILLS/ABILITIES:
- Three to Five years' experience as a Hotel Director of Sales & Marketing is required.
- Experience in the local Market is strongly preferred.
- Hotel opening experience preferred.
- Marriott Brand Experience and local market experience is strongly preferred.
- Excellent leadership, communication, interpersonal, sales and closing skills.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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