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HomeCare HomeBase/HCHB - Applications Support Analyst

BrightSpring Health Services

United States, Alabama, Springville

Apr 11, 2025

Job Locations

US-AL-SPRINGVILLE | US-TN-NASHVILLE

2025-164004

Line of Business

Abode Hospice and Home Health

Position Type

Full-Time

Our Company

Abode Hospice and Home Health

Overview

The HomeCare HomeBase Support Analyst is responsible for supporting the implementation and on-going management of a variety of IT applications and initiatives. The HCHB Support Analyst will be an interface between end users, other internal IT groups, and external support teams and vendors. This position is responsible for ensuring reliable services of all end user facing applications.

Responsibilities

Provide application support to internal customers (end users as well as other IT groups) and external clients and vendors.

Provide implementation and management of key application projects and other initiatives.
Assist with developing internal support knowledge base, documentation, and cross-training to the Helpdesk and Customer Support Technicians.
Participate in regular IT meetings and project planning sessions.

Qualifications

A bachelor's degree in Computer Science or a related field, preferred.
2-3 Years' experience in a comparable Application Support Analyst role.
2-3 Years' experience supporting applications running over Windows Server OS and running on Windows PC.
A general understanding of wide-area (WAN) computer networks and the systems that support them.
CPR+ Software for Home Infusion, Specialty RX, and HME
Microsoft SQL Server
Mobile Platform and Related Technologies
SDLC or comparable Project Management Experience or PMP Preferred

About our Line of Business

At Abode Hospice and Home Health, our primary ambition is to bring first-class care to the warmest and most serene environment possible: home. We provide the full spectrum of hospice and home health services, thoughtfully tailored to the individual needs of patients and families. As part of the BrightSpring Health Services family of brands, Abode Hospice and Home Health is grounded in a foundational commitment to providing exceptional patient care and championing our agency leadership and teams. We are proud to have some of the best and brightest individuals in the health care industry on our team. We are confident you will find purpose, meaning and a chance to make a positive impact from day one. For more information about Abode Hospice and Home Health, please visit www.abodehospiceandhomehealth.com. Follow us on Facebook, and LinkedIn.