Director Student Services

Make a Real Impact as Director of Student Services!

Are you a passionate leader who loves creating unforgettable student experiences? As our Director of Student Services, you'll be the driving force behind student success-from day one to graduation day!

You'll lead a dynamic team that supports everything from academic advising and housing to student records, orientation, registration, and more.

In this high-impact role, you'll collaborate across departments to boost engagement, retention, and achievement. Whether it's helping students settle into campus life or ensuring they have the resources to thrive, you'll be shaping futures every step of the way.

Ready to lead with purpose and heart? Let's create something amazing together!

What We Offer:

$75,000 - $95,000
• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
• Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Competitive Insurance: Health, vision, and dental coverage for you and your dependents
• Pet Insurance: Competitive coverage for your furry family members through ASPCA
• Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

• Lead and inspire diverse teams in Student Services for top performance.
• Develop visionary plans for student experience enhancement and growth.
• Collaborate with other departments to achieve campus goals.
• Ensure compliance with Accreditation and Licensing requirements through audits and staff training.
• Drive departmental success by meeting goals like scheduling metrics and student satisfaction.
• Lead the Student Services team through coaching, mentoring, and staff development.

Education / Experience

• Bachelor's Degree in a related field required.
• Minimum five years leadership or management experience strongly preferred.
• Minimum five years' experience in an administrative position in the Student Services office of a public or approved private post-secondary school is strongly preferred.

Skills

• Strong customer service skills.
• Excellent communication skills, both verbal and written.
• Strong motivational skills.
• People and leadership skills and abilities.

It's all about the reputation. 60 years of experience, trusted by 35+ industry leading brands, 16 campuses, 16 technical programs. But it's not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We're on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!

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