Technical Writer

Category:

Information Technology

Employment Type:

Direct Hire

Reference:

BH-384284-3

Position Overview:

The Technical Writer will create clear and comprehensive documentation for internal use. This role involves collaborating with various teams to develop user manuals, technical guides, training materials, and best practice documents. The Technical Writer will ensure all documentation is accessible, current, and well-organized.
Essential Skills & Experience:

• Writing Expertise:
  Experience in creating technical documentation.
• Effective Communication:
  Ability to simplify technical concepts.
• Tool Proficiency:
  Familiarity with documentation tools.
• Technical Acumen:
  Understanding of technical systems and applications.
• Team Collaboration:
  Ability to work with different teams to gather information.
• Process Development:
  Experience in developing standard operating procedures and training materials.

• Cloud Knowledge:
  Knowledge of cloud infrastructure.
• Diagram Creation:
  Experience with creating technical diagrams.
• Training Content:
  Background in developing training content.

• User Guides:
  Create and maintain user guides, manuals, FAQs, and training materials.
• Technical Guides:
  Write detailed documentation for technical systems and configurations.
• Feature Updates:
  Document new features and updates.
• Process Guides:
  Develop standard operating procedures and workflow guides.
• Information Translation:
  Work with various teams to translate technical information into clear documentation.
• Content Management:
  Organize documentation for easy access.
• Visual Enhancements:
  Create diagrams and graphics to enhance documentation.
• Ongoing Updates:
  Update documentation based on feedback and changes.