Practice Manager for FIS Payments

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Job Description

Who we are

FIS is a Fortune 500 company, a global leader in the fintech sector and the largest processing and payments company in the world. Our innovative IT solutions help to transform our clients' payment and treasury business landscape.

You will join a rapid-growing Professional Services team consisting of 100+ consultants dispersed around the globe, mostly located in North America and Europe. The team manages around 350 client projects yearly, from small consultancy to large first implementation, upgrades and global rollouts. The product we deliver is FIS Payment Hub (formerly known as Trax), an award-winning payment hub providing strong controls and workflow for domestic and cross-border payment processes.

Who we are looking for

As a Practice Manager in a Software Product company, you are accountable and responsible for the successful delivery of our Treasury and Payments projects, services and solutions for our corporate clients across the globe. Your work scope will include resource management and owning assigned projects and resource portfolio, lead and manage monthly effort and revenue forecasting process, assisting in evolving our working practices by managing the continuous improvements backlog, co-animating workshops alongside PS team management and project managers, assist documenting/ formalizing the outcome of these workshops. You will also maintain our portfolio of projects and projects candidates with a long-term vision (6 - 12 months) across First Implementations, Deployments, Upgrades, Ad-hoc Consultancy and Strategic projects sub-portfolios You will work as a part of Scrum/Agile team of skilled professionals.

You will join one of our Professional Services consultants teams within FIS Capital Markets Corporate Payment group and will be based in our office most suitable to your location (in North America). Regular travels (approx. 0 to 20%) to visit your clients or peers are expected and are an integral part of the role.

You should be able to work with minimal supervision as an individual contributor or lead a small team of functional consultants in context of a project. This is a client facing role.

What you bring

• Functional expertise - Basic understanding of the financial markets specifically in one of the areas: Payments, Bank Connectivity, Message formats, Corporate Banking, Treasury, Accounts Payables.
• Educational background: A degree or equivalent in Computer Science, Finance, Business, Economics or Engineering
• Working knowledge:
  • Minimum 10 years of practical resource management experience in consulting or delivery type business
  • Experience in B2B software consulting operations management
  • Sound understanding of software implementation project lifecycle
  • Solid presentation and communication skills, ability to engage, build and maintain client relationships effectively, being able to advise the client with assertiveness

• Technical knowledge:
  • Good working knowledge of MS Excel, JIRA.
  • Basic understanding for Cloud Architecture, deployment and testing methodologies
  • Basic understanding of programming language (Java, Groovy) and databases (SQL Server)

• Other competencies:
  • Individual that can lead, is proactive, creative with initiative and contribute to delivering services and projects within the constraints set by the contract (scope, approach, time), mature and grow both people, the team and the business

What we offer you:
At FIS, you can learn, grow and make an impact in your career. Our benefits include:

* Flexible and creative work environment

* Diverse and collaborative atmosphere

* Professional and personal development resources

* Opportunities to volunteer and support charities

* Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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