Full Time Teller - Kentwood branch

Are you passionate about providing exceptional service and helping members with their financial needs? As a Teller, you'll be the first point of contact for our members-processing transactions with accuracy, maintaining cash standards, and offering financial solutions that make a difference. You'll build relationships, meet referral goals, and contribute to a positive branch environment. If you thrive in a fast-paced, team-oriented setting and have strong attention to detail, we'd love to have you join our team!

The Opportunity: Our Kentwood branch in Grand Rapids, MI is seeking a full time Teller to join their team.

What You'll Do:

• Efficiently process daily work in a multi-tasking environment.
• Accurately process teller transactions and maintain cash balancing standards.
• Adhere to all policy and procedures, including branch compliance and security procedures.
• Provide superior service to prospective and existing members.
• Maintain product and service knowledge to assist our members.
• Meet individual referral goals and service standard expectations.
• Assist in any area of the branch as needed.

What You'll Need:

• High school diploma or equivalent.
• Customer service, cash handling, and balancing experience.
• Strong computer skills.
• Attention to detail.
• Ability to function as a team player in a fast paced, goal-oriented environment.
• Excellent communication skills to discuss and refer our products and services to members.
• Ability to move or lift up to 50 lbs., usually coin.
• Saturday hours required on a rotational schedule.
• Flexible work schedule.

What We Offer:

• Monthly cash incentives for meeting performance goals
• Employee bonus program
• Paid lunch time
• Employee referral payouts for recruiting your friends and family
• Paid time off
• Paid holidays (13 per year)
• 401k plan match, dollar for dollar up to 4%
• 401k additional employer contribution after one year at 5%
• Tuition reimbursement / Education assistance
• Medical, dental and vision insurance effective date of hire
• Health savings account (HSA)
• Flexible spending accounts for medical and dependent care expenses
• Adoption assistance for qualified expenses maximum $10,000 per child
• Wellness initiatives and reimbursements
• Pre-paid legal services plan
• Identity protection plan
• Accident supplemental plan
• Short- & long-term disability plans paid for by company
• Company provided basic life insurance of $50,000 plus supplemental for employee, spouse, and child
• Pet Insurance
• Free financial planning assistance
• Numerous fun employee events throughout the year
• Volunteer and community engagement opportunities
• Employee loan discounts (closed-end loans)
• Discounts with local and national companies through DFCU Perks
• Service / anniversary awards
• Employee discounts for company logo wear
• Recognition and awards for outstanding team and individual performance (branch and member service center employees)
• Ongoing training opportunities
• Leadership development program
• Flexible scheduling for students

Equal Opportunity Employer / Disabled / Veterans