Manager of Operational Data Analytics

Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage Rotech.com

Job Summary

We are seeking an experienced Manager of Analytics to lead a team focused on delivering high-impact insights for the Rotech Healthcare company. This individual will report to the Director of Data Analytics & Reporting. This role requires a hands-on leader who can bridge business strategy with data-driven decision-making. The ideal candidate will have strong experience in healthcare analytics, a solid foundation in BI tools (especially IBM Cognos, Snowflake, and Tableau), and a passion for enabling scalable reporting and self-service solutions. You will manage a team of analysts, own critical reporting infrastructure, partner closely with Operations, Finance, and IT, and help shape our analytics roadmap to support growth and operational efficiency (strategic decision-making, strategic initiatives, budgeting and forecasting, operating and long-range plans and reporting; responsible for aggregating and analyzing data to provide key financial insights that drives the company's strategic decisions, financial forecasts and operating plans).

Essential Job Duties and Responsibilities

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)

• Lead a team of analysts in delivering accurate, scalable reports and dashboards using IBM Cognos, Snowflake, and Tableau.
• Translate complex data into actionable insights that support executive decision-making, operational performance, and financial outcomes.
• Serve as the primary liaison between the Data Analytics, Reporting, & Server Administration Team and business stakeholders (Operations, Finance, IT, and others), ensuring alignment on priorities and deliverables.
• Oversee intake, prioritization, and timely delivery of analytics requests, ensuring high service levels across business units.
• Build and maintain foundational datasets, data definitions, and governed reporting layers.
• Ensure team adherence to analytics best practices, documentation standards, and data governance policies.
• Foster a culture of continuous improvement, mentoring team members on advanced analytics techniques, business acumen, and stakeholder communication.
• Support annual planning, budgeting, and forecasting processes with relevant reporting and insights.
• Manage analytics projects and sprints, balancing tactical requests with long-term strategic initiatives.
• Monitor and optimize existing reporting to reduce redundancy, improve performance, and enhance user experience.
• Represent the analytics team in cross-functional projects and leadership meetings.

Employment is contingent on

• Background investigation (company-wide)
• Drug screen (when applicable for the position)
• Valid driver's license in state of residence with a clean driving record (when applicable for the position)

Required Education and/or Experience

• Bachelor's degree in Data Analytics, Information Systems, Engineering, Statistics, or a related field.
• 4+ years of experience in analytics, BI, or data strategy roles.
• 2+ years of experience in a team leadership or people management role.
• Proficiency in a Business Intelligence Reporting Platform (Preferably IBM Cognos).
• Proficiency in a Data Visualization Platform (Preferably Tableau).
• Proficiency in Snowflake.

Preferred Education and/or Experience

• Graduate Degree in Data Analytics, Information Systems, Engineering, Statistics, or a related field.
• Experience delivering reporting and analytics in a healthcare, medical device, or similar regulated environment.
• Familiarity with DME billing, revenue cycle, or operations.
• Experience standing up or maturing an analytics program.
• Previous exposure to data governance and data quality initiatives.

Skills and Competencies

• Strong analytical and problem-solving skills; ability to distill complex data into actionable insights.
• Excellent verbal and written communication, including executive-ready presentations.
• Proven ability to manage multiple projects, prioritize tasks, and meet tight deadlines.
• High attention to detail with a commitment to accuracy and quality.
• Team-first mindset with the ability to lead, coach, and motivate others.
• Adaptability to fast-paced environments and changing priorities.

Physical Demands

• Lift and carry office equipment at times
• Requires sitting, walking, standing, talking and listening
• Requires close vision to small print on computer and/or tablet and paperwork

Benefits

• Generous paid time Off and paid holidays
• Overtime pay for non-exempt hourly positions based on business needs
• Commission for Account Executives
• Fixed and variable rate car reimbursement for Area Managers and Account Executives
• Employee discount program
• Employee recognition program
• Bonus and incentive opportunities
• Mileage reimbursement (when applicable for the position)
• Telephone reimbursement (when applicable for the position)
• EAP
• 401k
• Medical, Prescription, Dental and Vision
• HSA and FSA/Dependent Care FSA
• Life Insurance, Disability, Accidental death, Identity protection and Legal services
• Meru Health Mental health and Mercer SmartConnect Medicare programs
• Livongo Diabetes and High Blood Pressure programs
• Healthcare Bluebook and RX Savings solutions programs
• HEPB and TB vaccinations

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.