Group Lead

Perform leadership duties ensuring that all contributors are trained properly and working safely, accurately and efficiently.

Key Responsibilities

• Assist Supervisor in the safe and efficient operation of the department, standing-in for the Supervisor when necessary
• Fully understand all jobs within your department
• Ensure daily requirements are met or exceeded by monitoring and tracking productivity and accuracy of personnel
• Maintain accurate records for department
• Analyze process failures and recommend corrective actions
• Other duties as assigned

Key Accountabilities

• Use computer to enter data, create spreadsheets or documents and analyze data
• Perform customer mis-shipment reviews
• Execute SAP inventory adjustment transactions
• Monitor contributors for standard operating procedure compliance
• Coach, counsel, and train contributors
• Assist supervisor in motivating personnel to perform at optimum productivity and accuracy levels
• Manage workflow in department
• Participate in department meetings and projects
• Follow and promote company policies and procedures
• Strive for continuous self-improvement, including participation in Learning & Development activities
• Maintain neat, clean and well-organized work area
• Timely and regular attendance

• Excellent English speaking, reading and writing communication skills
• Excellent math abilities
• Competent in Microsoft Office
• Proficient in time management, planning, and forward thinking; ability to multitask and prioritize
• Positive interpersonal skills, maintaining calmness and confidentiality in challenging situations
• Ability to work with integrity, respect others, promote an environment of diversity and courtesy
• Proficient in analyzing, problem solving, and making decisions to identify and develop solutions to problems
• Must be self-motivated, detail oriented and demonstrate a sense of urgency
• Willingness to work overtime, as required
• Physical Requirement: Must be able to properly lift and stack up to 45pounds.
• Working Conditions: While performing the duties of this job, the employee is regularly required to stand, walk and use hands to touch, grasp, handle and feel items. Noise level is usually moderate.

• High school diploma or general education degree (GED)
• One to three months related experience and/or training