Sales Specialist

The Sales Specialist is responsible for partnering with the community Senior Living Consultant to meet occupancy and revenue goals. This position is responsible for day-to-day sales operations, lead and prospect cultivation and conversion, and move-in coordination.

About Us:

Ecumen Evergreens of Moorhead consists of 30 memory care units, and is in Moorhead, Minnesota.

Ecumen Evergreens of Fargo consists of 30 basic care rental apartment homes, as well as 15 additional residences for seniors requiring memory care services, and is in Fargo, North Dakota.

Join Ecumen, a leading nonprofit senior living provider committed to advocating for older adults through exceptional housing, compassionate healthcare, and innovative services. With over 160 years of experience, we proudly rank as Minnesota's 8th largest senior living organization. Be part of a team that makes a meaningful impact, supporting our mission to serve older adults, while fostering inclusivity and belonging in everything we do.

Opportunity Details:

Schedule:

• Full-Time
• Day Hours
• 64 hours bi-weekly
• Position works weekdays; 4 days/week
• No weekends & No holidays
• Position will work at both Evergreens of Moorhead & Evergreens of Fargo

Pay:

• The targeted pay range for this job is $25 to $28 per hour.
• Ecumen considers a variety of factors when determining new hire pay including experience, qualifications, and, when applicable, certifications, licenses, and education.

Benefits:

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  Ecumen offers a comprehensive benefits package to our full-time team members including medical, dental, vision, flexible spending and health savings accounts, life & disability insurance, paid time off benefits, a generous 6% 401(k) match, and other well-being resources. Learn more at https://www.ecumen.org/find-a-career/benefits/.

  
  

Essential Job Responsibilities:

1. Supports a relational sales process for the site. Ensures proper lead/CRM management and nurturing of prospects from inquiry to move-in including providing tours, explanation of services, follow-up, collecting reservation deposits and move-in coordination to meet or exceed sales goals and ensure a smooth transition for new residents.
2. Conducts outreach and assists with management of referral relationships with key stakeholders, such as discharge planners, county case managers, senior centers and transitional care providers.
3. Effectively communicates with interdisciplinary team members such as Senior Living Consultant, Executive Director and Clinical Lead to ensure a smooth and seamless process for the prospects from assessment through move-in.
4. Assists Senior Living Consultant with compiling and maintaining key reporting metrics that monitor site sales performance and budget occupancy.
5. Assists in the implementation of an Ecumen standard marketing and media plan to generate leads and brand awareness.
6. Stays abreast of local market trends and competitors to position the site as competitively as possible.
7. Performs other duties as assigned.

Minimum Required Qualifications:

• High school diploma or GED
• 2+ years in Sales and Marketing and/or healthcare related experience
• Ability to communicate effectively in both verbal and written formats
• Proficient with Microsoft Office Suite
• Must be flexible and adaptable to changing situations including able to work irregular hours, attend meetings and special events
• Ability to follow all safety rules, regulations, policies and procedures of the facility including but not limited to: Vulnerable Adult and Abuse Policy, HIPAA, Resident's Bill of Rights, Universal Precaution, AWAIR, OSHA, Right to know, SDS, ADA, HUD Policy and Procedures, Fair Housing laws and regulations

Preferred Qualifications:

• Bachelor's degree in Sales and Marketing or related field
• Ability to multi-task and meet deadlines.
• Experience with sales and marketing software
• Experience working with Seniors