Clinical Services Coordinator, Specialist (Specialty)

Your Role

The Behavioral Health Specialty team manages continuity of care, exception requests, and provides support for the clinical Utilization Management team. The Clinical Service Coordinator, Specialist will report to the Manager, Operations BH Specialty Services. In this role you will be the team Lead, providing training and operations support to other Clinical Services Coordinators, assist with production monitoring, and represent the BH Specialty Team as the subject matter expert (SME) in cross-functional meetings.

Your Knowledge and Experience

• Requires at least 7 years of prior relevant experience
• Requires at least a high school diploma
• At least 2 years of experience working for Health Plan
• Requires a deep understanding of multiple processes and ability to think critically
• Requires the ability to train and coach staff
• Requires the ability to work independently and make decisions quickly and effectively