Business Analyst

IBEX IT Business Experts (IBEX)is a nationally recognized project management, training, and professional services firm focused on supporting the needs of both Government and Corporate Clients. IBEX was named to the INC 5000 list of fastest-growing companies four years in a row and most recently won the 2024 US Health & Human Services Woman Owned Small Business of the Year Award. IBEX has grown substantially year over year since its founding in 2012.

At IBEX, our core values are exemplified through our people, products/services, processes, and daily activities! If you have the skills and experience and align with these core values, this position is for you!

• Passion for Success
• Committed to collaboration and innovative thinking
• Respectful of all perspectives and dedicated to teamwork
• Do the right thing, even when no one is watching
• Improving businesses & communities through collaborative solutions

Human Resources Environmental, Social, and Governance Statement

At IBEX, we recognize that our employees are our greatest asset and the foundation of our success. The Human Resources department is at the forefront of embedding Environmental, Social, and Governance (ESG) principles into the heart of our workplace culture, talent management, and operational practices. Our commitment to ESG within HR reflects our dedication to creating a sustainable, equitable, and ethical working environment for all our employees.

JOB DESCRIPTION

Position: Business Analyst

Reports To: Director of NectariQ

Location: Norcross, GA, Hybrid or Remote

Hours: PRN, at least 20 hours but no more than 29 hours per week

Salary/Hourly Rate: $35.00/hr.

H&W Rate: NA

Type: NonSCA,Part-Time

Job Summary: IBEX IT Business Experts, LLC, is seeking a versatile and data-driven Business Analyst to support strategic decision-making across internal business units, including Human Resources, Operations, Professional Services, and Commercial Analytics. This role is a part-time position designated for U.S.-based candidates with valid F-1 OPT work authorization and is not eligible for work on U.S. government contracts.

The Business Analyst will use data tools to identify trends, build dashboards, develop predictive models, and optimize internal processes. Ideal for an early-career analyst, this position offers exposure to business intelligence, supply chain data, process automation, and corporate reporting all within a dynamic, fast-paced environment.

Key Responsibilities:

• Business & Operations Analytics
  
  
  
  • Collect and analyze data to support internal departments such as HR, Finance, and Project Management
  • Monitor performance metrics and identify trends to guide staffing, training, and operational decisions
  • Analyze cost, time, and efficiency metrics in internal systems and recommend improvements
  
  
  
  
• Dashboarding & Visualization
  
  
  
  • Develop interactive dashboards in Tableau and Power BI for executive and departmental use
  • Maintain and improve real-time visualizations to track KPIs and internal process performance
  
  
  
  
• Predictive Modeling & Forecasting
  
  
  
  • Support data modeling for training ROI, staff planning, and supply chain cycles
  • Conduct historical trend analysis and build predictive frameworks using R, Python, and Excel
  
  
  
  
• Process Optimization
  
  
  
  • Collaborate with internal teams to automate repetitive reporting workflows
  • Identify bottlenecks in fulfillment, onboarding, or delivery processes using data-driven analysis
  
  
  
  
• Documentation & Insights Reporting
  
  
  
  • Create concise, executive-ready reports that synthesize findings into actionable insights
  • Maintain audit-friendly documentation of assumptions, sources, and methodologies used
  
  
  
  

Responsibilities may evolve based on business priorities.

Work Authorization Limitations:

• Not eligible for assignment to U.S. government contracts
• This role is designed exclusively for IBEX's commercial and internal departments
• Must maintain an average of 20 hours per week to remain compliant with OPT requirements

Work Environment:This job operates in a professional and/or home office environment. This role routinely uses standard office equipment.

Appearance: All personnel should wear business casual clothing for daily work. Attire should always ensure employees safety from working conditions (long pants, appropriate shirts and closed toe shoes as required). On occasion, staff may be required to wear business dress for certain activities.

Physical Demands:This role is primarily sedentary and involves prolonged periods of sitting, working on a computer, and communicating via phone or video. Occasional walking, light lifting (up to 20 lbs.), or reaching may be required. Reasonable accommodation will be provided as needed.

IBEX IT Business Experts, LLC (IBEX) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, IBEXcomplies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

IBEXexpressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of IBEX's employees to perform their job duties may result in discipline up to and including discharge.

• Master's Degree (or current F-1 OPT status) in Business Analytics, Engineering, Data Science, or related field
• 1+ years of experience in business/data analysis, operations, or supply chain (internships included)
• Proficient in Excel, Tableau, Python, SQL, and R
• Strong problem-solving and communication skills; ability to explain technical insights to non-technical audiences
• Work authorization: F-1 OPT, valid through February 2026