New

Manager, Contract Systems

Delta Dental of California
$92,500 - $200,400
paid time off, paid holidays, tuition reimbursement, 401(k), employee discount
United States, California, Rancho Cordova
Jun 12, 2025
JOB DESCRIPTION The Manager, Contracts & Systems Management oversees the integration and efficiency of business applications and systems supporting the Federal Government Program (FGP). They ensure that technology solutions align with the operation goals and strategies of the program and also act as the liaison between the business, technology and third party vendors. RESPONSIBILITIES Performs all aspects of staff management, including staff evaluation, project assignment and performance monitoring; trains and coaches staff to assist in professional development and ensure superior work quality. Determines staff and workload assignments, establishes goals, evaluates performance, and determines training requirements and staff development needs. Responsible for department budgeting and financial management. Establishes procedures to comply with contract requirements, assigns staff to monitor and report on performance standards, and ensures training and procedure manuals encompassing all job functions are current and accurate Reviews large, high profile or complex requests and provided contractual recommendations to upper management. Participates in developing and implementing enhancements and new tools/methods within the department. Teams with system change management to meet contract objectives and program change requirements. Advises and provides guidance to internal and external customers regarding contract issues; prepares and presents documents to support contractual decisions to internal and external customers. Develops and implements program plans including scope, resource requirements, new program ideas, best practice protocols, and communications. Creates and establishes program goals, objectives, and deliverables to reflect program vision, while working in partnership with cross-functional teams. Approves significant contractual concessions, as needed. QUALIFICATIONS Minimum Qualifications 8+ years w/Bachelor's degree; 1+ years supervisory/management Additional Experience 8+ years of experience with a Bachelor's degree, or an equivalent combination of education and relevant experience in place of a degree Knowledge, Skills, Abilities Ability to understand written and oral instructions. Ability to clearly present written information, requests and findings, including executive-level presentations. Ability to communicate information at all levels of staff, co-workers and outside contacts. General knowledge of and familiarity with Finance, Underwriting and Actuarial, IT, Sales/Account Management. Ability to interact with Professional and Provider Relations, Human Resources, Operations, Regulatory, Brokers, Clients, Auditors, and other enterprise-wide department staff to obtain, exchange and provide information. Proficient in Microsoft Office programs. Excellent multi-tasking and organizational skills. Strong leadership skills with the ability to influence effectively and to train and mentor others. Knowledgeable in legal and ethical rules and local, state, and federal regulations regarding contracts. Knowledge of Delta Dental products, policies, claims, eligibility and underwriting guidelines. Critical thinking and problem-solving skills, including the ability to gather and organize data, draw logical conclusions, and discern implications. Base Pay Information The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. Pay Grade 22. $92,500 - $200,400 ADDITIONAL INFORMATION Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes: Competitive base and incentive pay 401(k) with robust matching and non-matching contributions Rich medical & pharmacy benefits 100% employer-paid dental and vision benefits Holistic wellbeing program with deep financial incentives Generous paid time off plus 12 paid holidays and your birthday off Culture of growth and learning: career development; tuition reimbursement; recognition program Family support: adoption assistance, fertility treatment, child, elder & pet care assistance Social responsibility and volunteer opportunities Employee discount program Fair Chance Ordinances and Criminal Background Considerations This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A. #LI-Hybrid ABOUT THE TEAM Delta Dental Ins. is an equal opportunity employer and is committed to providing a professional work environment free from discrimination and harassment. Individuals seeking employment at Delta Dental are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, actual or perceived physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category. Delta Dental is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, we have adopted and maintain an Equal Employment Opportunity Policy, Harassment-Free Work Environment Policy, and Respectful Workplace policies and will not tolerate violations of these policies. Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, Hawaii, Maine, Nebraska, New Hampshire, North Dakota, Oklahoma, Vermont, West Virginia, Wyoming, Washington DC, Puerto Rico or other US Territories or outside of the United States at this time.