Telecommunications Operator

Full Time

40 Hours/Week

Monday - Friday, Rotating Weekends/Holidays

2nd Shift: 2:30pm - 11:00pm

Onsite, 5 days/week

Summary:
The Telecommunications Operator Answers and screens incoming telephone calls; follows through with appropriate action.

Responsibilities:

1. Answers and screens incoming telephone calls; follows through with appropriate action.
2. Pages authorized personnel.
   
3. Monitors alarms.
   
4. Responds appropriately to emergency signals including but not limited to fire, stats, and Code Blue.
   
5. Distributes and maintains all pocket pagers.
   
6. Provides hospital answering service and maintains an accurate on-call schedule
   
7. Telephone Operations
   
8. Emergency Codes, Medical Codes, and Maintenance Alarms
   
9. Pocket Pagers and Overhead Announcements
   
10. Answering Service and On-call Schedules
    
11. Miscellaneous Responsibilities
    
12. Other duties as required.
    

Other information:
Technical Expertise

1. Experience working with all levels within an organization is required.
2. Experience in healthcare is preferred.
3. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required.
   

1. Education: High school diploma or equivalent is required

Full Time

FTE: 1.000000