Branch Manager

First Supply is looking for a motivated and results-oriented leader to oversee one of our distribution branches. This is an exciting opportunity for someone with experience in a fast-paced, customer-centric environment who is ready to take on full responsibility for branch operations, financial performance, and team development. As a Branch Manager, you will play a key role in driving business success while serving as the local leader for both our customers and employees.

Why First Supply?
Be part of a family-owned company with a strong culture of collaboration, innovation, and growth. We offer a dynamic work environment where your contributions are valued, and professional development is encouraged. If you're passionate about customer service, team leadership, and operational excellence, we'd love to connect with you!

Achieve financial objectives set by the Regional General Manager and approved by the Board of Directors.
• Regularly review and analyze financial and operational reports, monitoring department performance to ensure alignment with goals.
• Partner with Corporate Credit to assist in customer account collections.
• Approve wage, bonus, and commission structures within budgetary limits, coordinating with regional management.
• Collaborate on capital expenditure requests, working within budgetary constraints and corporate guidelines.
• Oversee inventory management to align with sales, cash flow, and financial objectives, ensuring optimal product availability and cost efficiency.
• Oversee daily operations across branches, ensuring managers and supervisors execute tasks consistently with corporate policies and objectives.
• Direct all branch activities, including sales, distribution, delivery, pricing, accounting, and customer service functions.
• Act as the primary leader responsible for efficient, cost-effective facility operations and maintenance.
• Collaborate on budget preparation and sales forecasts with the Regional General Manager.
• Develop and maintain strong customer relationships, acting as the local management representative for customer issues and feedback.
• Keep up to date on industry trends, participating in trade shows, conventions, and seminars as appropriate or directed.
• Enforce and implement corporate-directed programs across marketing, sales, purchasing, distribution, accounting/finance, human resources, and safety.
• Conduct regular staff meetings to ensure alignment with branch and corporate objectives.
• Ensure all safety policies and procedures are adhered to in the branch.
• Support the coaching and development of facility staff, ensuring consistent training.
• Perform supervisory duties, promoting a culture of accountability and inclusion consistent with company core values.
• Build a strong, engaged team through mentoring, performance feedback, and training support.
• Fulfill other responsibilities as assigned to support overall branch and corporate goals.

• College degree in related field or equivalent experience
• 5+ years of progressive management experience with demonstrated success
• 3+ years experience in a wholesale distribution enterprise
• 2+ years experience with plumbing or HVAC or fluid handling
• Solid computer proficiency, particularly with Microsoft Office and Excel
• ERP experience required
• Strong interpersonal and communication skills
• Ability to interact with customers effectively in person and by telephone

First Supply, family-owned and operated for over 125 years, offers its employees a great benefits package including; medical, dental, vision, 401(k) with company match, PTO, company paid holidays, on demand pay, education assistance, adoption assistance, and more!

About First Supply

First Supply is a leading main channel wholesale distributor providing industrial customers and building contractors with an extensive line of products and services. First Supply features manufacturer product lines in the plumbing, heating, air conditioning, builder, waterworks, pump/well & septic, industrial and municipal markets. Headquartered in Madison, Wisconsin, First Supply has more than 700 employees in 29 operating facilities serving Wisconsin, Minnesota, Iowa, Illinois and Michigan UP. The company has over $100 million in inventory and over $400 million in annual sales.

First Supply also owns and operates 18 Kitchen & Bath Stores in 5 midwestern states under the Gerhard's Kitchen & Bath and Kohler Signature Store brands. Gerhard's is the largest, most versatile kitchen & bath store in the upper Midwest. We offer a huge variety of kitchen and bath choices from contemporary to traditional styles, along with service you won't find anywhere else. The Kohler Signature Stores are a kitchen and bath showroom that provides a distinguished Kohler experience where designers and homeowners can get hands on with hundreds of products, exclusively from the Kohler brands!

First Supply LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.