About the Role Impact you will make As an Associate Analyst, you will play a pivotal role in enhancing the operational efficiency and customer satisfaction of our team. This role is instrumental in proactively identifying opportunities for improvement, making data-driven decisions, and providing valuable insights to support internal teams. What you will do
- Develop and maintain a working knowledge of the Insurance Discover product, including its lifecycle, value chain, and technical and operational processes required to deliver customer value
- Conduct routine and ad hoc data analysis to extract actionable insights that inform strategic, operational, and product development decisions
- Deliver data-driven recommendations and collaborate with cross-functional teams to drive actions that achieve business goals
- Support key initiatives to enhance the Insurance Discover product, optimize processes, and improve operational efficiency
What you will bring
- Bachelor's degree in healthcare management, Healthcare Analytics, Information Systems, or a related quantitative field
- 3+ years of professional experience in a Data & Analytics role, with a focus on product analytics
- Proficiency in SQL and strong analytical skills, with the ability to leverage data analysis tools for descriptive and diagnostic analytics
- Experience with data visualization tools, such as Tableau or Power BI, to create compelling visualizations that support data-driven decision-making
- Strong communication skills, with the ability to clearly present findings and actionable recommendations to internal stakeholders
- Effective time management skills to prioritize and manage multiple data analysis projects concurrently
- Familiarity with CRM platforms, such as Salesforce
- Knowledge of or experience with the healthcare revenue cycle
About FinThrive FinThrive is advancing the healthcare economy. For the most recent information on FinThrive's vision for healthcare revenue management visit finthrive.com/why-finthrive. Award-winning Culture of Customer-centricity and Reliability At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at https://finthrive.com/careers#culture. Our Perks and Benefits FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit finthrive.com/careers-benefits. FinThrive's Core Values and Expectations
- Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
- Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
Physical Demands The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Statement of EEO FinThrive values diversity and belonging and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're committed to providing reasonable accommodation for qualified applicants with disabilities in our job application and recruitment process.
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FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations. 2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO finthrive.com | FinThrive Careers | FinThrive Benefits & Perks | Physical Demands
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