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Mortgage Originations Assistant Manager, Full-Time, Hybrid Marlboro or Chelmsford MA

Digital Federal Credit Union
United States, Massachusetts, Marlborough
Jun 17, 2025
Description

Schedule



Monday-Friday 8-5 (40 hours) Hybrid



What You'll Do



Summary/Objective:

The Mortgage Originations Assistant Manager is responsible for effectively managing originations in the production area of mortgage lending to support the achievement of department and credit union goals.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



  • Responsible for hiring, training, evaluating, developing, promoting, compensating, and disciplining subordinates within current policies and procedures established through Human Resources and within approved budget guidelines.
  • Responsible for ensuring all portfolio and secondary market investor guidelines are adhered to in originations as well as in compliance with all state and federal laws and regulations.
  • Plan, organize and supervise the workflow of the mortgage origination staff to maintan productivity within the operational workflow in accordance with department standards ultilizing tools and resources effectively.
  • Create and evaluate work flow processes to identify opportunity for improvement and greater efficiency and ensure compliance with all state and federal regulations and secondary market requirements.
  • Make recommendations for loan products, pricing, promotion and procedures to ensure competitiveness and increase originations.
  • Engage in consistent communication with the team to ensure team members are continuously updated on changes in products, policies, procedures and goals.
  • Coordinate, plan and develop assigned projects including follow through on action items and implementation in accordance with established timelines.
  • Assist management in strategic planning of department activities including but not limited to, organization, staffing and budgeting.
  • Act as liason between Mortgage Department and internal partners to enhance relationships between all parties, increasing mortgage referrals and support growth in all areas of the organization
  • Actively engage with external partners (Realtors, Financial Planners, Accountants, Builders, and various trade associations) and attend local/state networking events to increase DCU's marketshare in mortgage originations.
  • Develop a marketing strategy and set business development goals for the residential mortgage program in assigned geographic area with a focus on underserved communities.
  • Manage and maintain internal department and outside vendor relationships to facilitate collaboration throughout the credit union.
  • Perform other job-related duties as assigned by Managers(s).



What You Need

  • 5-7 years leadership and related experience
  • BA/BS Degree preferred
  • Knowledge of state and federal compliance regulations
  • Knowledge of Secondary Market guidelines (Fannie Mae & Freddie Mac)



What We Do



DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,900 team members, we strive to make DCU a great place to work with an excellent work-life balance, and a community that cares.

DCU is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to careers@dcu.org and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

DCU is not currently offering Visa transfer/ sponsorship for this position.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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