New

Outbound Customer Service Representative

TEKsystems
$16.00 - $20.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Iowa, West Des Moines
Jun 19, 2025
Join Our Customer Care Team - Make a Difference Every Day! Are you passionate about helping others and solving problems? We're looking for empathetic, detail-oriented individuals to join our team supporting members of our client company's health benefit plans. What You'll Do: * Be the first point of contact: Answer incoming calls from members and guide them through their questions with care and clarity. * Proactively support: Make outbound calls to follow up on claims and ensure members feel supported every step of the way. * Solve and support: Investigate issues, ask the right questions, and document everything clearly in our systems. * Coordinate care: Work directly with doctors' offices to help members schedule appointments or connect with internal specialists. * Educate and empower: Help healthcare providers understand the client's benefit plans and explore partnership opportunities with us. Why You'll Love It: * You'll make a real impact in people's lives. * You'll grow your skills in healthcare, customer service, and communication. * You'll be part of a supportive, mission-driven team. #centralpriority25 Pay and Benefits The pay range for this position is $16.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in West Des Moines,IA. Application Deadline This position is anticipated to close on Jul 2, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.